E Power Thread Depth ISSUE!!!!!!!!!

[tonyorion]

Got my ePower and so far it works great,

But only with the atty's supplied! And one cartomizer brand.

The thread depth is .2 mm (measured with a digital depth micrometer) deeper than any other device I have:Ego, Buzz, ProVari, Joye 510's, Copper, and even the Roughstack.

I have atty's and cartomizers from everywhere, and not a single one works on the ePower: except for a brass cartomizer one from myFreedom Smokes ( here I have to really tighten it down hard to make contact). My attys are a mixture of Joye originals, Boge, and

It's not much-about 2x the diameter of a human hair-but enough to prevent contact with the bottom pole.

My opinion is that this is a design issue since the atty supplied with the ePower has a longer thread as well. It will not make any difference when using the ePower atty on another 510. There would be a small gap between the atty (cartomizer), but the ePower atty would make contact everywhere.

I could file or grind down the fitting the fraction it needs. I could also put a smidgen of solder on the bottom pole.

Filing is a permanent solution; the solder would be reversible, but I do not know how well the circuitry in the switch would stand up to the extra heat of a soldering iron.

IMHO, this unit is not a fully compatible 510 without some fiddling.

I put a ticket in, but who knows how long it will be before I get an answer.

Pity, as a unit, I really like it: it's sleek, relatively small for a mod, has high capacity batteries, and would be great value for money.

 

[hoogie76]

We have addressed this with Smok Tech and they have confirmed that the center pin on some units is not thick enough to make contact with all atomizers, cartomizers. They have updated the center pin with one of a consistent thickness and will be sending us new switch units.

We will be pulling these off our website until we get replacement switches.

As with any new product unfortunately there can be some flaws and we apologize for any trouble with these and will either replace the switch unit if you have problems with it or refund the item if you'd like to send it back.

This does not affect all units and there are only about 100 units shipped so we should be able to get this corrected pretty quickly. Smok Tech has agreed to send us out replacement switch assemblies asap and in turn we will send them out to you asap if you are willing to wait.

Again sorry about the trouble with these and we'll try and get it corrected asap on the affected units.

hoog

 

[tonyorion]

Hoogie,

It is the kind of answer that I would expect from a reputable retailer. Wait! Now that I think of it, you can compensate me for the inconvience with a lifetime supply of e cig supplies.

Seriously, it would have foolish on my part to have expected flawless performance on a new product. I really like the concept of the unit and do not want to return it. I can live with it for now. I just won't travel with it since it would make me very nervous to pack for a trip with only one spare atty. It will be one year on April 20 that I have been tobacco free. I have enough equipment not to be dependent on one e cig.

Also, I would like to order a spare switch and some other stuff; it's not urgent. Priority mail works well; so would you picking up the costs for shipping (you have to send a replacement anyway) on my next order be a fair solution?

What about the idea of shaving off a bit off the top to get contact? I am nervous about hitting the pole with a soldering iron to put a little solder on the base since I do not know how the heat would impact the IC.

Thanks

Tony
Order MV-4336571

 

[tonyorion]

PS I really, really, really hate my egos. I gave mine to a friend to ween him off cigarettes and he just called to say that it died and won't charge. His health is not the greatest, but he is a good golfer and I would hate to loose a good golf partner. He must get off of cigarettes! I said it was an old battery. Since he did not buy it from me, it's not a big deal.

I will let him try one of my replaceable battery mods like my Copper, although he is very fashion conscious and would like the smaller unit.

Did I say how much I hate my egos?

 

[rege]

put me down for a replacement whenever you get them im having a hard time making a connection

 

[steven.rn]

We have addressed this with Smok Tech and they have confirmed that the center pin on some units is not thick enough to make contact with all atomizers, cartomizers. They have updated the center pin with one of a consistent thickness and will be sending us new switch units.

We will be pulling these off our website until we get replacement switches.

As with any new product unfortunately there can be some flaws and we apologize for any trouble with these and will either replace the switch unit if you have problems with it or refund the item if you'd like to send it back.

This does not affect all units and there are only about 100 units shipped so we should be able to get this corrected pretty quickly. Smok Tech has agreed to send us out replacement switch assemblies asap and in turn we will send them out to you asap if you are willing to wait.

Again sorry about the trouble with these and we'll try and get it corrected asap on the affected units.

hoog

Hiya hoog...

I got one of those first few 100 yesterday- haven't noticed a problem yet using a Cisco 306 LR.

I got also... no worries- madvapes takes care of their customers ;-) I am enjoying this particular unit very much, although I only had it for a half hour and my wife permanently "stole" it... she was sold from the get go.

Lightweight, a bit more stealthy than our 18650 mods, a little smaller in the hand; nice, nice. You will probably sell a %*&^load of 'em. I'll let you know if we run into any difficulties, but this unit is one great performer and one sweet bargain of a kit so far!

SteveRN

 

[jjandbjvapr]

Hey hoog,,,,

I just posted my review on the website.....I got mine today and I LOVE it!!! Tried about every combination of carts, attys, adapters, 510,808,901 and not one flaw!!! I have to say it works BETTER than I expected!! My wife and I are truly impressed! Thanks for the killer products and ALWAYS being HONEST about your stuff, that goes A__L_O_N_G way !!! Anyway, you guys are the best and we hope your business continues to grow and be successful!

~Jason

 

[tonyorion]

Hoog said that the issue may not effect all units and that the manufacturer recognized the defect.

This unit has the potential to be a really big winner. It is a good design concept at a tremendously cost competitive price.

The very defect shows the big advantage of the unit: swap out the switch and you are done with it. IMHO, if Madvapes really wanted to make this a winner, all they would have to do would be to introduce a switch with a variable voltage.

The overall length might get a bit longer, but the unit is so compact that it would not make much of a difference. Please do not make the VV with one of those silly little screw adjustments, but with a thumb wheel. Even cooler would be one with an LED type display where the voltage is set using a switch as is found on some of the high end units.

You could even offer all three types as options. This would really make the unit appealing to a lot of people who could start out vaping with a basic fixed voltage device and then upgrade to a variable voltage at a later stage without having to invest in different batteries, chargers, and housings.

I really want to see this unit succeed. Even though my attys won't work on it, I can make them work with a little bit of fiddling. I do not want to return it.

 

[hoogie76]

Good suggestions and great feedback. I will pass them along to see what can be done.. I'm still loving my tester and I've used boge, Bauway, smok atties and cartos so far with no problems..

From the tracking it looks as though the first batch of replacement switches should be here Monday..

We've also talked with them about developing an auto switch which they are working on..

hoog

 

[eddie201011]

Hey Hoog, will I be able to buy a new switch for the one I messed up and a new kit as well with this batch?

Eddie in Louisiana

 

[hoogie76]

Hey Hoog, will I be able to buy a new switch for the one I messed up and a new kit as well with this batch?

Eddie in Louisiana

Yes, I think so

hoog

 

[Gristle]

Another thread issue. The width of the threads seems to be off slightly. I've noticed that all my cartos and atty's "wobble" slightly. Also a pack of G4 cartos I got recently were to small and just dropped right in. These threaded perfectly on 2 different 510 batteries I have.

Is this a common problem, or have I just worn this one out?

 

[MASTER0FDAMPF]

with a good auto switch this would outsell the echo. key word being GOOD. I would def order one if I could get an auto version.

For those who want to pick on me for my auto's...try holding an xbox controller and in the middle of a heated battle take a puff off your manual. When you do, hope I am not on the other team, the hesitation will get you killed.

 

[Gristle]

...For those who want to pick on me for my auto's...try holding an xbox controller and in the middle of a heated battle take a puff off your manual. When you do, hope I am not on the other team, the hesitation will get you killed.

You just gotta find a good place to hide before vaping!

 

[hoogie76]

Another thread issue. The width of the threads seems to be off slightly. I've noticed that all my cartos and atty's "wobble" slightly. Also a pack of G4 cartos I got recently were to small and just dropped right in. These threaded perfectly on 2 different 510 batteries I have.

Is this a common problem, or have I just worn this one out?

Actually wih 510 connectors, it's really common for them to be loose and wobble. Bottom pressure holds atties and cartos tight but the thread gaps provide most of the airflow.. atties falling in seems to be the extreme though and the connector really shouldn't wear out.. Log a ticket and we can check if it's still under warranty..

hoog

 

[Gristle]

Actually wih 510 connectors, it's really common for them to be loose and wobble. Bottom pressure holds atties and cartos tight but the thread gaps provide most of the airflow.. atties falling in seems to be the extreme though and the connector really shouldn't wear out.. Log a ticket and we can check if it's still under warranty..

hoog

Not a big deal, it's only an issue with the G4's really, and those carto's suck. I went ahead and purchased a spare switch (you guys were out of stock ) from another vendor and its threads are much tighter, the G4's fit perfectly.

Is there documentation about the error conditions the switch has? For example, I have a 2.5 ohm atty that will let me get about a 2 second draw on it, then the switch blinks three times and stops working. If I unscrew the atty, the switch starts working again. I've also had the switch give the 3 blinks, and the only way to get it going again is to unscrew it from the battery. This is confusing, because the 3 blinks and quits working is also how it responds to a dead battery. Are there any other error conditions I just haven't seen yet?