So on the 6th I put in order in for some cartomizers, nicotine liquid, and one other thing I believe. Payment went through on paypal and I have points for the order, but I haven't recieved any confirmation email and the Order section of my eastmall account doesn't show any orders went in. I know processing and shipping will take a bit, I just want to double check that my order is in. I emailed the eastmall support email but haven't heard anything back. Has anyone else had this problem or could one of the eastmall employees check in on this? The order was placed with the email of "sgmetal@gmail.com" and a first name of Scott.
Eastmall account isn't reflecting order?
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They had a 3 day’s holiday from June 4 to June 6, so they may be a little backed up. I ordered on the 3rd of June and I just rec'd a tracking # on Mon the 13.
I was told, Due to the shortage of 510 Cartomizers soft tip order was on hold.
I was told, Due to the shortage of 510 Cartomizers soft tip order was on hold.
Thank you for replying Di, I do not have an order number for you because the order doesn't show up at all. I can PM you the transaction number for paypal if that will help you. My account does show I have points for the order, but I have no other verification for it. I just want to make sure there are no problems with it.
Thanks for mentioning the shortage on the cartomizers Britny, I ordered the soft tipped also.
I PMed you a screenshot of the paypal transaction which will hopefully have the info you need. Thank you.
I* have made the copy to staff chat ---- they should contact you about it -- I will post what I hear
Your best course of action would be to hope the transaction didn't go through and order from Health Cabin. Avoid East Mall and their crappy products like the plague. The last time I ordered from them I recieved a heap of worthless junk. Never again.
I got my order in the mail today so thank you Di for helping and I am glad everything went well.
Hi Sgmetal
I am very happy that you got it and all is well.
altho we do have a few who are mislaid, or delayed,
most do get thru just fine --
have a good day - take care -
I am very happy that you got it and all is well.
altho we do have a few who are mislaid, or delayed,
most do get thru just fine --
have a good day - take care -
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