electronic ash - Defective or wrong product issue : outofbreath

[outofbreath]

Company name

electronic ash​

Date of your initial complaint to the supplier.

25 November 2013​

How did you contact the supplier

Telephone​

Ticket number (if you were issued one)

-​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue

Between November 25 and today I have been calling electronic ash in reference to an order I received. I got an order with someone elses name, the order was not what I ordered. The packing slip had another persons name even though the address label was my name. The package contained items I did not order and the order total was much larger than mine. I have called requesting a return label to send these items back and a refund for the items I ordered and didn't receive. No return call, no e mail ,nothing !!!!!! Bad business practice, not only did I have to go to the flea market and pay much more for what I needed but I am also trying to be honest and return what isn't mine, you would think they would at least want the items returned !!!!!!!
​

 

[outofbreath]

Company name

electronic ash​

Date of your initial complaint to the supplier.

25 November 2013​

How did you contact the supplier

Telephone​

Ticket number (if you were issued one)

-​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue

Between November 25 and today I have been calling electronic ash in reference to an order I received. I got an order with someone elses name, the order was not what I ordered. The packing slip had another persons name even though the address label was my name. The package contained items I did not order and the order total was much larger than mine. I have called requesting a return label to send these items back and a refund for the items I ordered and didn't receive. No return call, no e mail ,nothing !!!!!! Bad business practice, not only did I have to go to the flea market and pay much more for what I needed but I am also trying to be honest and return what isn't mine, you would think they would at least want the items returned !!!!!!!
​

Still calling, still no reply. At this point I just want to return the unusable products ( large bottles of different liquids ) . It is hard to be honest, that's for sure !!!)