Well received an email back from joyetech. They asked for a short video of the problem so I made one. Also another few emails went back and forth. I have the original box, and everything inside it, as well as the serial number and other codes on the back of the box but no receipt since it was gift.
So sounds like I'll just be buying a new mod after all. I'm going to start looking at some of the suggestions here. I really liked the primo but the original 1 I have has had problems with the "510 pin" (not the correct term I believe lol) but where the the tank screws into the mod keeps coming loose, sliding up and down and wobbles and the 2.0 burnt out.
So going to check the Ark mentioned and Smoant Charon.
Thanks again to everyone who's responded it's been extremely helpful!
So sounds like I'll just be buying a new mod after all. I'm going to start looking at some of the suggestions here. I really liked the primo but the original 1 I have has had problems with the "510 pin" (not the correct term I believe lol) but where the the tank screws into the mod keeps coming loose, sliding up and down and wobbles and the 2.0 burnt out.
So going to check the Ark mentioned and Smoant Charon.
Thanks again to everyone who's responded it's been extremely helpful!