Figures they would shut down now

[michaelg04]

my 3 100ml bottles of my 3 favorite flavors are just about empty, just went to order more and, just like the last 2 times i had to order more, they had just shut down. ugh who knows how long they will be down this time, thinking it's just time to find new all day vape flavors for myself

 

[Jshill520]

Yeah I'm getting quite fed up with them myself. Every time something happens with their stock or their website people always jump to defend them saying its not their fault. It's always something and not being able to keep up with demand IS your fault. I'm not saying they should be open right now, especially since credit card fraud is involved. They are doing the right thing by not putting their customers at risk. But, on the other hand, this is no where near the first time something like this has happened. They know that they could run a successful business just from selling a few juices. They continue to run out of stock, or shut down for days and weeks at a time and that tells me that they just don't care. Growing pains yeah sure. Heart attack yeah we are aware and were very supportive. Moving yeah we got that too. They clearly don't care enough about their customers to do what it takes on their end. There's no law that says they have to care about us but I think my feeling toward them is starting to go from patient and understanding to disappointed. This is my opinion anyway. And I think it's just as much our fault for relying on one company alone pretty much for juice. If I've learned anything it's that you should find as many juices as possible that you like; otherwise we are gonna get stuck in this boat every time stuff like this happens.

 

[Levitas]

Almost certain you'll place this in the category of me sticking up for 'em, but, do you ever think about the fact that they also purchase from a supplier (flavorings) in order to make these juices? If you have indeed realized that, are you aware of how much they sell these juices (Boba's/Gorilla) that require said ingredients?

Now, I'm not saying that this is always the case. However, I always find it a little amusing that people will attack when unable to purchase these two juices. I see complaint after complaint, and what does this resolve? Nothing. Instead of threatening to go find a new all-day juice, follow through, and do so. As if this would magically make everything better... Alien Visions could be open 24/7... mass produce thousands of orders weekly.

Again, some reading this may think, "See, here's another one of those yokels, standing up for bad business practices." Well, you would be incorrect in such an assumption. I defend logical thinking. Seriously, what would you have them do? Keep the site up that has issues with the ordering system? Harangue their flavoring supplier with death threats to keep a steady flow of ingredients?

I thought this forum was for those 18+

 

[oplholik]

I gotta ask, why wait till you are almost out before trying to get more? Why not order more when you have about 50ml's left? Just a suggestion. I diy my own juice, 30ml at a time. When I open a new bottle, I make up 30ml to fill the old bottle so it will be ready to go. I do the same with the flavorings. This way I don't end up without.

 

[retrox]

Hey, some people don't want to get filthy stinking rich off ejuice sales. I guess.

People tend to want most what they can't have. Boba's has tremendous commercial allure for many because of this. If it was freely and readily available 24/7, 365... would it sell as well as it does? Would the vaping community be so rabid over it? The world may never know, and Mr. Labarre himself may not be keen to find out.

I've been out of Boba's for a few weeks now, didn't even bother trying to order on Boba boxing day. In that span of time, I've discovered/DIY'ed 3 or 4 other juices that easily fill Boba's big ol' stinky boots. So yeah, I'm looking forward to having the baddest bounty hunter this side of Kamino back in rotation, but an extended break just makes the reunion that much better.

 

[SimboSlice]

maybe he should just keep a pile reserved for his core repeate customers and only give their accounts access to buy it. The newbies are ruining it!!

 

[Fred Garvin]

Lets see if the website redesign and change to new card processor works and can handle the load.

Even if it does....if I were Ben, I'd license my recipe for Boba's to a select few vendors capable of handling it and delivering. Charge a license fee and % of each bottle sold.

 

[boshans]

Almost certain you'll place this in the category of me sticking up for 'em, but, do you ever think about the fact that they also purchase from a supplier (flavorings) in order to make these juices? If you have indeed realized that, are you aware of how much they sell these juices (Boba's/Gorilla) that require said ingredients?

Now, I'm not saying that this is always the case. However, I always find it a little amusing that people will attack when unable to purchase these two juices. I see complaint after complaint, and what does this resolve? Nothing. Instead of threatening to go find a new all-day juice, follow through, and do so. As if this would magically make everything better... Alien Visions could be open 24/7... mass produce thousands of orders weekly.

Again, some reading this may think, "See, here's another one of those yokels, standing up for bad business practices." Well, you would be incorrect in such an assumption. I defend logical thinking. Seriously, what would you have them do? Keep the site up that has issues with the ordering system? Harangue their flavoring supplier with death threats to keep a steady flow of ingredients?

I thought this forum was for those 18+

I don't care either way since I have yet to try bobas, but the whole "oh they might not have enough flavorings or whatever" still is their fault. Maybe they should order more flavoring when they are running out then? Like way ahead of time and not when they absolutely need it? The customer shouldn't have to stock up 100s of mls of the same juice just because the vendor can't get their stuff together, it's the vendor who should be stocking up. Maybe some people can't order 100+ml of juice, and then order more when they are only half done, that .... is expensive, and we shouldn't have to anyway. Some people don't treat them as a business and act like they are making this in their garage and that we should just be thankful they made any. No, it is a business, they should have their .... together and make sure they have flavorings.

Don't even get me started on places closing because they reached their limit, what other business ever does that? Hire more people if you can't keep up, that's how business' work.

 

[Levitas]

boshans - I hear ya, unfortunately, your logic is flawed. They do not have any obligation to serve us anything they do not wish, at all. I don't believe that I understand their motives as a business, I just look at the simple facts of any situation, and react on that, rather than react on an emotion (anger) because I cannot get what I want.

I also don't believe this to be a marketing ploy, purposely disabling Boba's/Gorilla to swell up customer demand. Who really wishes to put that on their self? The consistent tickets, the angry threads, emails, PM's, etc. And even if by chance it were true, so what, they've the right to do what ever they wish with their product/business (within legal reasoning, of course). Just as everyone here has the right not to purchase their wares if they so desire. That sounds callous, and harsh, but it's the truth of the matter.

Now, back to my original point (not believing that it's a marketing ploy) - Step back, and look at the situation from a different view point. Ben had made mention that he shuts down the ordering system daily when they reach approximately 300 orders. Think about that for a moment, 300 orders. Not 300 bottles, orders. That's huge, mang. Now think about how fast the store stays open... what, minutes? An hour, sometimes? Now, imagine if the store was open 24/7.

Would it make you feel better if the store was open all of the time, and instead of being locked out from ordering one day, you would have to wait an additional 'x' amount of days before your order was processed and shipped (think about the size of that back order...)?

Now, let's pretend that they order all of the flavorings needed for these recipes from one source, (though, I do not know if this is true, or not), how can that source keep up with AV's demand? It's pure insanity. When I see a comment like, "It's a business, they should have this figured out", it makes me think of the WalMart mentality, in that, we, as consumers, just expect the product to be available all of the time, and in our hands as soon as we demand it.

Thus why you say, "hire more people", right? That doesn't always solve the issue. If they cannot get flavorings, they cannot make juice. I don't know how else to explain it.

And trust me, if I had to put my vote on the matter, I'd vote for availability all of the time as well. But I won't get angry at them because even if it is their choice, rather than an outside influence (which seems to be the case, most, if not all of the time).

 

[StealthyTX]

I'd reply to this thread, but I'm busy trying to find the law that says a small business is required to provide a good or service. Based on all the whining and griping, I'm sure it's out there somewhere...

 

[zapped]

Some people start these businesses as a way to add a little extra income to their household NOT to take over every facet of their life.

That being said I do hope they reopen soon.I buy my bottles in 100ml 3 at a time but all the downtime this year has me worried about their longevity. I dont want to be in a situation where Im back to looking for my all day vape again after finally finding all 3 of them from AVE.

 

[Northernshrink]

I find these threads hilarious so you wait until your almost out of your go to juice and then whine cuz the little Ma and Pa shop have a life and decide to take a cpl of days off really. Like the sign says "piss poor planning on your part does not constitute an emergency on mine "

 

[StealthyTX]

This.

Some people start these businesses as a way to add a little extra income to their household NOT to take over every facet of their life.

And this:

I find these threads hilarious so you wait until your almost out of your go to juice and then whine cuz the little Ma and Pa shop have a life and decide to take a cpl of days off really. Like the sign says "piss poor planning on your part does not constitute an emergency on mine "

I hope they decide to take a whole month off, I'm sure they feel that this whole thing is approaching "made-for-Lifetime-movie" territory. I should stock up on popcorn in the event the poor couple decides that making juice is no longer worth the hassle, so I'll be properly equipped for Whiner Schadenfreude Apocalypse 2013.

 

[zapped]

Just to clarify Im nowhere near out...I have 50ml of Christys Cappucino and 150ml of Hype....backups for backups etc.

 

[Rymarski]

Funny thing is after all the commotion dies down, we are all going to be ordering more. It is rough not having your favorite juice, but in the end AVE will still retain customers. They just make really good e-liquid and Ben has stuck to his craft. I just wish it would be sooner, I need more hype .

 

[coffee snob]

I for one just wish you Boba's people would get out of my way when they open and let me score my Blend 4
I have spoken to Ben and Christy and I think they are great people. If they want to keep their operation small that's fine, it is theirs. I would rather have a delay getting in than for their juice to change.

 

[TravTech]

Looks like their brand new website will be up just in time for the FDA to ban juice sales.

Leaving those of us trying to stock up on Boba's before the "FDA Apoppyclypse" out of luck.

I'll just have to savor my last 1.5 bottles even more I guess.

 

[michaelg04]

I gotta ask, why wait till you are almost out before trying to get more? Why not order more when you have about 50ml's left? Just a suggestion. I diy my own juice, 30ml at a time. When I open a new bottle, I make up 30ml to fill the old bottle so it will be ready to go. I do the same with the flavorings. This way I don't end up without.

um, i'm not out, and i have 30ml bottles filled up, so i went to order more. just teh last 3 times i went to order when getting down to last 30, they shut down, for weeks. the other issue, is i find boba's and gorillas flavor gets worse over time, so the fresher i can get it the better

 

[michaelg04]

Hey, some people don't want to get filthy stinking rich off ejuice sales. I guess.

People tend to want most what they can't have. Boba's has tremendous commercial allure for many because of this. If it was freely and readily available 24/7, 365... would it sell as well as it does? Would the vaping community be so rabid over it? The world may never know, and Mr. Labarre himself may not be keen to find out.

I've been out of Boba's for a few weeks now, didn't even bother trying to order on Boba boxing day. In that span of time, I've discovered/DIY'ed 3 or 4 other juices that easily fill Boba's big ol' stinky boots. So yeah, I'm looking forward to having the baddest bounty hunter this side of Kamino back in rotation, but an extended break just makes the reunion that much better.

i have a good 50 other juices sitting here, none of which i can say i could vape all day. i try everything people recommend, but i know what i like, and thats boba's and gorilla, the only 2 i can truely chain vape all day long.

 

[michaelg04]

boshans - I hear ya, unfortunately, your logic is flawed. They do not have any obligation to serve us anything they do not wish, at all. I don't believe that I understand their motives as a business, I just look at the simple facts of any situation, and react on that, rather than react on an emotion (anger) because I cannot get what I want.

I also don't believe this to be a marketing ploy, purposely disabling Boba's/Gorilla to swell up customer demand. Who really wishes to put that on their self? The consistent tickets, the angry threads, emails, PM's, etc. And even if by chance it were true, so what, they've the right to do what ever they wish with their product/business (within legal reasoning, of course). Just as everyone here has the right not to purchase their wares if they so desire. That sounds callous, and harsh, but it's the truth of the matter.

Now, back to my original point (not believing that it's a marketing ploy) - Step back, and look at the situation from a different view point. Ben had made mention that he shuts down the ordering system daily when they reach approximately 300 orders. Think about that for a moment, 300 orders. Not 300 bottles, orders. That's huge, mang. Now think about how fast the store stays open... what, minutes? An hour, sometimes? Now, imagine if the store was open 24/7.

Would it make you feel better if the store was open all of the time, and instead of being locked out from ordering one day, you would have to wait an additional 'x' amount of days before your order was processed and shipped (think about the size of that back order...)?

Now, let's pretend that they order all of the flavorings needed for these recipes from one source, (though, I do not know if this is true, or not), how can that source keep up with AV's demand? It's pure insanity. When I see a comment like, "It's a business, they should have this figured out", it makes me think of the WalMart mentality, in that, we, as consumers, just expect the product to be available all of the time, and in our hands as soon as we demand it.

Thus why you say, "hire more people", right? That doesn't always solve the issue. If they cannot get flavorings, they cannot make juice. I don't know how else to explain it.

And trust me, if I had to put my vote on the matter, I'd vote for availability all of the time as well. But I won't get angry at them because even if it is their choice, rather than an outside influence (which seems to be the case, most, if not all of the time).

just like to say that i agree with every post u make, doesn't change the situation though for me LOL, they can run their business their way, thats fine, and if i could find another juice i enjoyed as much as boba's and gorillas, i wouldn't look back, it's just frustrating. now i'm vaping juices that are just OK with my limited supply of AVE left. and that just sux, who wants to vape just OK juices? so many times i just want to dump all these juices that simply don't match up.

now, if i didn't just have twins, i would probably DIY and just make my own stuff, just not feasible now