Ok I'm realy new to this my self but my first kit was a cheap one It was bad and I all most gave up but I decided to try the vapor king and love it! My order came and there was something missing but they sent it to me no hassel. Since I started a friend anda coworker have gotten ecigs one from the mall and one from a gas station they did not like them and Try to take my vk all the time the kits they got are priced about thesame as v4l but came with less and kinda suck if you are reading the site looking for info on What to order check out the v4l section on this site IMO the people and the product at v4l are top shelf and for me I don't think I will ever go to another site for my vapping needs