I am new to vaping.
So, I sent David an e-mail with a few newb questions. His reply was quick and right on target. Nice when a vendor takes time to help.
I placed my order Thursday morning and it was shipped the same day. How awesome is that.
I received the order on Saturday. They were great and sent a free sample to go with my order. As I inventoried the juices I found a mistake. A simple one to be sure. I sent them an e-mail that let them know about the juice mix-up. I got a reply back in 9 minutes - and that was on a Saturday - and during a holiday weekend.
Folks, you can't do better then that.
And I know this isn't a place for juice reviews but I must say this. I asked David for recco's based on my needs. His reply with suggestions was spot on. They are awesome and fantastic tasting.
I will be a FSUSA customer for a long long time.
Thanks David, Pam, and the family.
PS - my invoice has a hand written thank you - not by one person but by 4. It was a very nice personal touch.
So, I sent David an e-mail with a few newb questions. His reply was quick and right on target. Nice when a vendor takes time to help.
I placed my order Thursday morning and it was shipped the same day. How awesome is that.
I received the order on Saturday. They were great and sent a free sample to go with my order. As I inventoried the juices I found a mistake. A simple one to be sure. I sent them an e-mail that let them know about the juice mix-up. I got a reply back in 9 minutes - and that was on a Saturday - and during a holiday weekend.
Folks, you can't do better then that.
And I know this isn't a place for juice reviews but I must say this. I asked David for recco's based on my needs. His reply with suggestions was spot on. They are awesome and fantastic tasting.
I will be a FSUSA customer for a long long time.
Thanks David, Pam, and the family.
PS - my invoice has a hand written thank you - not by one person but by 4. It was a very nice personal touch.