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freedomsmokeusa(dot)com Defective or wrong product

Discussion in 'Reviews of Suppliers - Negative' started by Eric6270, Mar 23, 2017.

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  1. Eric6270

    Eric6270 New Member

    Mar 23, 2017
    Supplier Negative Review

    Name of retailer:
    freedomsmokeusa.com​

    Date of your initial complaint to the supplier
    Jan 1, 2017​

    Method used when initiating complaint with retailer
    Email​

    Ticket number (if you were issued one)


    General nature of complaint
    Defective or wrong product​

    Briefly describe your problem or issue
    I thought i had finally found a great carrier juice supplier at freedomsmokeusa.com. They had great pricing. However, the last time I ordered VG from them, their website was down so I had to call it in. Bad move! The clerk got my email address wrong so I couldnt get any verification or tracking, and when I got the VG it was all brown and stank badly. I emailed and called them repeatedly, leaving lots of messages and they never responded. I eventually gave up but vowed to let this Forum know. So, there you go. Freedomsmokeusa.com sold me crap and didnt try to fix it. Beware...​
     
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