I've been ordering from them since may.
I will say that, the juices are fruity, complex and carry themselves pretty well.
I've tryed 75% of the juices, I've only deemed one unvapable and 2 to put in my "reserves"
Bob marleys blood is like eating fresh strawberries without taking the leafs off

Dragons breath is like taking a kiwi and dripping it on your tongue
As far as customer service goes, good luck...
FIND BETTER CUSTOMER SERVICE ANYWHERE.
I've gotten around 50ml of juice in samples and a few beta flavors that were never released. He even whipped me up a "by request" juice with my specs.
He's also helped me out in hard times. He's not just a business man, but he watches out for his community and his "fuZionHeads"
Juice: 4/5
CS: 5/5