Hi HBE,
I don't know about your specific set-up, but I've had - and read of - similar situations, where a tank / clearo / carto works on one battery but not another.
From what I've read and tried, it's often a case of some action or condition pushing the contact in the tank up, and the corresponding contact on the "other" battery is slightly shorter, so it doesn't make contact.
Fine tipped tweezers and carefully rocking the center post of the tank while pulling gently out may restore it. I've been able to do that with a Vision Nano.
Good luck.
Good luck!