customer service has been so-so for me with Domo. had some problems getting my replacement part and got over charged for the SnP oring kit before they corrected the price on it. emailed couple times about my replacement part and overcharge but didnt hear anything else after i got the replacement part shipped. emailed again and never heard anything else out of them. for the hundreds ive spent there $7 might not mean much i guess. i also only got candy in 2 of my 3 orders, granted the box was stuffed to the max with toys lol