HC Support Is Nuts

[kumkum]

Hey Sunshine. Your support is nuts.

I paid for my order with DHL shipment and see the reply i get from your support

Hello
Sorry to disturb you. From 25th, Oct on, any battery or liquid is not allowed by China Registered Airmail because of the strengthened Security Check in Beijing Airport. It is temporary emergency. You have to do some changes.
Here are three options for customers to choose,
A: change batteries or liquid for other products.
B: choose other shipping methods, such as EMS,or DHL, but you have to pay the difference.
Our paypal address is: webmaster@healthcabin.net
Once pay it, tell us your transaction id. So that we can check and mail your order out ASAP
{EXCEPT customers from certain countries that orders can’t be shipped via EMS or DHL }
C:Cancel the order and we will refund to you.

Sorry for so much inconvenience, your understanding is much appreciated.
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I asked about something else and i get irrelevant reply

Case Tracking ID: AZQ-TL5-LJNY
[h=3]Order No 163840[/h]

 

[newsunshine]

Thank you very much for your telling me that here.
What a shame!
I am sorry that our guy made a mistake in a hurry. I will ask him to fix it asap and be more careful.