Tell us what battery you are using. (brand and model number please)
What atomizer/topper/tank you are using and the resistance of the coil or "build".
How many watts are you feeding that build?
Where are you located?
Welcome and glad you joined.
If problem persists, could contact:
Local B&M Vape shop (Visit)/someone who knows what their doing -----Might be simple.
Vendor who sold it ---see if they will repair or replace or advise (any authorized distributor).
Manufacturer contact ---see if they will repair or replace or advise.
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