I've bought some things from US Suppliers and been happy with both product and shipping, and a couple of items from Ebay merchants, but I wasn't too worried because it went through Paypal and the amount of money was well under ten bucks. I've looked at fasttech quite a bit, and see good reviews, etc, but that can be faked. Just how reliable is fasttech? How quick do they ship? Is there a chance I'd wake up and find my debit card has been cleaned out somewhere in China? Has anyone ever heard of that happening to anybody who traded with them? Any help and answers are appreciated.
How "safe" is Fasttech?
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Iv'e bought a lot of items from Fasttech.
Most of the items sold there are clones and they don't publish the origin or manufacturer of the clone, so you have to rely mostly on reviews, but hey that's why it costs 1/10 of the original price.
Most of the stuff i bought there was of reasonable quality, well worth the price.
Once you make an order it usually gets sent within 1-2 days, unless some of the items are out of stock, in that case you can ask then to split your order into two packages.
It does take 2-4 weeks to reach it's destination, but that's a Chinese mail issue and not Fasttech's fault.
Their customer service is reasonable, even though when i talk to "Jenny" or "Mary" i know that that's not really what they're called and i'm not sure they 100% understand what i'm trying to say, but hey that's china.
Hope this helps.
Most of the items sold there are clones and they don't publish the origin or manufacturer of the clone, so you have to rely mostly on reviews, but hey that's why it costs 1/10 of the original price.
Most of the stuff i bought there was of reasonable quality, well worth the price.
Once you make an order it usually gets sent within 1-2 days, unless some of the items are out of stock, in that case you can ask then to split your order into two packages.
It does take 2-4 weeks to reach it's destination, but that's a Chinese mail issue and not Fasttech's fault.
Their customer service is reasonable, even though when i talk to "Jenny" or "Mary" i know that that's not really what they're called and i'm not sure they 100% understand what i'm trying to say, but hey that's china.
Hope this helps.
I've ordered from them at least 10 times. Never a problem with anything. Got exactly what I paid for and always 10 days or less. They are big business in the ecig world and would have a lot to lose with fraud or data compromise. I have never heard of anyone having a problem with them.
Had many orders with FastTech; no problems either with them or with fraud.
If items are in stock, they usually ship the next day. Otherwise, well, they won't ship until they're back in stock (but often the actual wait is less than their estimate).
Shipping times have gotten quite a bit better in general, although liquids and batteries are still very slow. But other stuff has been getting here in 8-10 days or so. Batteries (and I think liquids, still) can take 4 weeks.
ETA: I always use PayPal for stuff from FastTech.
If items are in stock, they usually ship the next day. Otherwise, well, they won't ship until they're back in stock (but often the actual wait is less than their estimate).
Shipping times have gotten quite a bit better in general, although liquids and batteries are still very slow. But other stuff has been getting here in 8-10 days or so. Batteries (and I think liquids, still) can take 4 weeks.
ETA: I always use PayPal for stuff from FastTech.
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This. Fasttech is fine. Just takes a while for stuff to get here.
I've been using them for about 15 months, on to about my 35th order from them now.
Never had a single problem with them. As long as you read the reviews for each item before ordering and are prepared to wait a while you can't go wrong
I never place massive orders, their usually around the $30 mark. But that's so I get more nice surprises in the mail
Never had a single problem with them. As long as you read the reviews for each item before ordering and are prepared to wait a while you can't go wrong
I never place massive orders, their usually around the $30 mark. But that's so I get more nice surprises in the mail
Bought a bunch of stuff with no problem. Even returns go back to Florida just in case you get something defective.
If they list an item as "Authentic" it is, otherwise it's a clone and usually a good clone. Don't lump batteries in with your order, they take too long to arrive. I use PayPal only with them.
great responses and thank you all. sounds like there's no security issue and that they honor their end of things. much appreciated. hearing they have a return policy is great, too.
Be careful... I have ordered a ton of stuff from FT. you learn to group things that ship close to the stated estimate... But
I currently have two orders (set of battery's and an order for kafun quarts replacements) out. Both were ordered on Jul 17.
one was shipped via Malaysia and one the Philippines... Both appear to be hopelessly lost and the track numbers don't work.
FT customer service was notified on day 50. They stated that all they can do is report it to the corresponding postal services but will not provide
a refund or credit until the items a proven lost (which they state could be another 90 days).
All in all it's about $35 total, but I still won't order from them again until this is resolved... YMMV.
BTW... Angelcigs has proven to be a pretty good alternative (although less choices) and their warehouse is in the US.
I currently have two orders (set of battery's and an order for kafun quarts replacements) out. Both were ordered on Jul 17.
one was shipped via Malaysia and one the Philippines... Both appear to be hopelessly lost and the track numbers don't work.
FT customer service was notified on day 50. They stated that all they can do is report it to the corresponding postal services but will not provide
a refund or credit until the items a proven lost (which they state could be another 90 days).
All in all it's about $35 total, but I still won't order from them again until this is resolved... YMMV.
BTW... Angelcigs has proven to be a pretty good alternative (although less choices) and their warehouse is in the US.
I have a lost Fasttech order, it was ordered on July 8th. By Sept. 8th, I again emailed them, they gave me a choice - either fork over more money for better shipping or accept a gift cert, which I did. I tried to place an order using the gift cert. and it came back invalid. I tried paying with a credit card, said it was declined. Called the card company, they said it was fine. I tried paying with Pay Pal, the gift cert wasn't deducted, so I didn't place the order.
I have an email into them, no answer yet. I won't be ordering from them anymore.
I have an email into them, no answer yet. I won't be ordering from them anymore.
I think fasttech is fine if you dont mind the wait. My first order took 33 days and everything was in stock and no batteries on the order. The order was correct once received. I gave them a mediocre review for the long shipping duration. They responded with an apology and blamed Malaysia post for the delay. It did however take 10 days for them to ship out the order from the order date.
I placed another order recently, it was just odds and ends, nothing I would need immediately. Again everything in stock, no batteries, ships next day. Well 6 days from order placement I checked and saw it was still in "processing" status. ...? so I sent them a not so nice email about it. The status changed to "shipped" about 4-5 hours later. LOL. So its in transit now. I think they're ok, but but you need to keep track once your order is placed because they will sit on it and the sooner you catch it the better.
I placed another order recently, it was just odds and ends, nothing I would need immediately. Again everything in stock, no batteries, ships next day. Well 6 days from order placement I checked and saw it was still in "processing" status. ...? so I sent them a not so nice email about it. The status changed to "shipped" about 4-5 hours later. LOL. So its in transit now. I think they're ok, but but you need to keep track once your order is placed because they will sit on it and the sooner you catch it the better.
they are slow, slow with shipping and slow responding to tickets but they always ship and always resolve your issues.
the have the biggest selection anywhere and the best prices. I make a few orders every month for the past year and almost everything has been perfect, I have gotten a few bad things but they always resolve it.
just don't order anything you need fast
the have the biggest selection anywhere and the best prices. I make a few orders every month for the past year and almost everything has been perfect, I have gotten a few bad things but they always resolve it.
just don't order anything you need fast
Ive ordered from them for over a year and a half, theyre fine. They sell cheap product and there isnt much quality control so getting defective items or duds isn't rare enough. But theyre good about replacing bad items. Just be prepared to wait another 7 or 8 weeks waiting to get your replacement on top of the 3 or 4 weeks you already waited to get it in the first place. Definitely order preemptively from them, if you want something that for sure works and you want it now, dont order from them.
I buy electronics & other stuff from China, HK, and other places and nothing has ever taken 3 or 4 weeks to get to me. But I've never bought anything from Fasttech either.
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