Sure seems like a lot of real positive stuff has happened just over the last couple of days.
A new Sticky for Customer Service with a dedicated support e-mail address (effective 9-27-10)
(Perfect for first time customers that may have any issues, no biz cards yet)
Getting online with Skype
(sweet)
The new phone system Steve mentioned last week is in play
I even saw Mark post today about addressing issues at the Elk Grove USPS
"We just had a meeting today with our USPS rep. We brought the issue to his attention about Elk Grove Village. Elk Grove is the main sorting facility for our area, so all of our mail goes through there. Even though a very small percentage of our orders were affected, he took the issue very seriously. He will be contacting the management of that sort facility to get to the bottom of the problem. I apologize to anyone that has had any issues in shipping."
Hopefully that will take care of some of the crazy shipping issues lately
I also heard from Mabbo that there are new individually wrapped Cool Cartos that are totally sweet!
No doubt about it pretty hard for anyone to argue that there are a lot of great new things happening Kid, not to mention the family's newest addition Chad, who is just doing a great job!
Soon to come American Made
juice and I'm pretty sure I saw Steve mentioned hooking up with US manufacturer for batts, I'll have to dig that up and look at it again.
BTW...thanks for you vote Kid, your positive energy, and the good info!
