I don't use a ProVari,

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AngiBe

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So far I don't recall a single post yet saying something like: "because my Provari is broken " and or "it's in the shop".
Are there any unhappy Provari users out there?
How many of you Provari owners have had to scource an O-ring to fix a wonky 510 center pin?
Had the electronics fail?
Had a Provari suddenly start performing erratically?
I would like to hear some of these thoughts from you Provari owners...

P.S. I don't own a Provari.

Ya, sometimes you do read about things like that

http://www.e-cigarette-forum.com/forum/provari/520545-why-you-buy-provari.html
 

PLANofMAN

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So far I don't recall a single post yet saying something like: "because my Provari is broken " and or "it's in the shop".
Are there any unhappy Provari users out there?
How many of you Provari owners have had to source an O-ring to fix a wonky 510 center pin?
Had the electronics fail?
Had a Provari suddenly start performing erratically?
I would like to hear some of these thoughts from you Provari owners...

P.S. I don't own a Provari.
I agree with p.opus here (except for the vow of silence part :p). There really are no unhappy ProVari users. If they don't like it, they sell it and get something different or put it in a drawer and use something different. People that use it, are pretty happy with it.

No to number one, never to the second, never to the third, as for the fourth...
Had a Provari suddenly start performing erratically? Yep. 3 different things caused it.

1. The first generation Hippo airflow adapter required that you wrench it on to the top of the ProVari (Literally. Finger tight, then a half turn with a wrench). When I took it off, the center pin was stuck down in the ProVari so low that only one of my atomizers worked on it. I had to pull it back up with a pair of needlenose pliers.

2. It would randomly shut off. This was caused by dirty (oxidized) battery contacts. A quick clean with a pencil eraser and it was back up and running.

3. It would randomly shut off. This was caused by a compressed battery spring. I stretched it back out and it's been fine ever since.
 

AngiBe

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PLANofMAN

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I'd like to hear from non ProVari owners if they get this kind of customer service after their mod is OVER a year old? I think that's the question that truly should be asked, IMO.
You should probably exclude REO and Super-T owners. I hear the CS from those two manufacturers is just as good as ProVapes.:2c:
 

p.opus

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I'd like to hear from non ProVari owners if they get this kind of customer service after their mod is OVER a year old? I think that's the question that truly should be asked, IMO.

I don't expect that level of service because I didn't pay $200 for my mod. I paid 1/5th that.

The example you gave showed an issue where an out of warranty customer paid $65.00 to have a burned out PCB board replaced. If the PCB board goes out on my MVP it costs me $45.00. I also get a new battery, new fire button, new display and new 510 connector for free.

The point is, I can get a brand new unit for less than what you paid to get it repaired.

If my MVP fails within a year....I'm hosed. But if my MVP lasts longer than a year, the continued cost of ownership for an MVP and ProVari are nearly identical.
 

ENAUD

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Seriously, these are well built units. I have occasionally seen reports of failures, but they are typically repaired and returned promptly.

The design of the product has not changed in several years, so they have ironed out the wrinkles.

As much as I have busted the ProVari (actually it's owners). I have to admit their quality is beyond peer.

The only question you need to answer is how much is that worth to you? Are you going to be vaping long enough to justify the $200 to $250 dollars you need to purchase one and batteries (depending on how you customize it).

If so....drop the dime. If you see your self not vaping for a long time, then there are lots of other alternatives out there that will last long enough, at a fraction of the price.

Thanks for the reply. I am in for the long haul. Currently running Volcano Inferno's, Lavatube 2.5, KTS+ clone with a Kick, Magneto, and an itaste MVP VV VW. Tabac BCC's, Protank 2's, Igo-L and Igo-W's, Kafun EH PRO. I run my coils at 1.2 to 1.5 Ω.
Previously quit smokes for 1-1/2 years and wound up going back to them and smoking for another 8+ years till discovering Vaping.
I like "consumer things" that actually last ( I keep a car at least 10 years before even considering trading it).
 

AngiBe

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I don't expect that level of service because I didn't pay $200 for my mod. I paid 1/5th that.

The example you gave showed an issue where an out of warranty customer paid $65.00 to have a burned out PCB board replaced. If the PCB board goes out on my MVP it costs me $45.00. I also get a new battery, new fire button, new display and new 510 connector for free.

The point is, I can get a brand new unit for less than what you paid to get it repaired.

If my MVP fails within a year....I'm hosed. But if my MVP lasts longer than a year, the continued cost of ownership for an MVP and ProVari are nearly identical.


You missed it...he EXPECTED to pay $65, he was charged nothing, not even shipping and it was 3 months out of warranty.
 

p.opus

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Thanks for the reply. I am in for the long haul. Currently running Volcano Inferno's, Lavatube 2.5, KTS+ clone with a Kick, Magneto, and an itaste MVP VV VW. Tabac BCC's, Protank 2's, Igo-L and Igo-W's, Kafun EH PRO. I run my coils at 1.2 to 1.5 Ω.
Previously quit smokes for 1-1/2 years and wound up going back to them and smoking for another 8+ years till discovering Vaping.
I like "consumer things" that actually last ( I keep a car at least 10 years before even considering trading it).

Then a ProVari is right up your alley.
 
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EddardinWinter

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As much as I have busted the ProVari (actually it's owners). I have to admit their quality is beyond peer.


And so his 'conditioning' begins...he will be assimilated.

y72.gif


ProvarinatiRA2_zps47500a3a.png
 

eda123

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I don't expect that level of service because I didn't pay $200 for my mod. I paid 1/5th that.

Correct. You get what you pay for, we agree on something!!!

MVP == Cheap Chinese throwaway boxy device with no stateside warranty or post warranty service options. Eventually will be worth $0. I think its priced appropriately, as is the Provari.
 

VIPOD

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You should probably exclude REO and Super-T owners. I hear the CS from those two manufacturers is just as good as ProVapes.:2c:

So true...I have both the REO & Provari, and as the hands of time flow (along with other mods) these two keep watch over my little mod empire! It's a peace of mind thing.
 

Baditude

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So far I don't recall a single post yet saying something like: "because my Provari is broken " and or "it's in the shop".
Are there any unhappy Provari users out there?
How many of you Provari owners have had to scource an O-ring to fix a wonky 510 center pin?
Had the electronics fail?
Had a Provari suddenly start performing erratically?
I would like to hear some of these thoughts from you Provari owners...

P.S. I don't own a Provari.
p.opus said:
You won't hear it....Once you purchase a ProVari and enter the ProVarinati, you are sworn to a vow of silence regarding any potential problems with your ProVari....
:p

Here's a recent story of a Provari 3 months past its 1 year warranty whose circuit board went wacky. Even though it was past the warranty date, Provape fixed it for free and paid for the return shipping costs. http://www.e-cigarette-forum.com/forum/provari/520545-why-you-buy-provari.html

Here's another recent story of a new Provari with a bad LED display. http://www.e-cigarette-forum.com/forum/provari/518134-provari-repaired.html

Here's a story of a Provari "acting up". OP never returned to post after helpful advice was given. http://www.e-cigarette-forum.com/forum/provari/515973-provari-acting-up.html

This is a story of a 2 week old Provari that developed a loose circuit board, sent in for repair, problem fixed. http://www.e-cigarette-forum.com/forum/provari/509621-less-than-2-weeks.html

I went back as far as 1/2014 after 6 pages of thread titles in the Provari forum. Yes, rarely problems occur with a Provari, but Provape takes care of the issues promptly.
 
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uba egar320

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I was all ready to pull the trigger on a Provari...

But then I did a little research and ran into a major ethical problem with supporting the company. It seems that the ruggedness of these devices was tested by beating baby seals and puppies to death..

images


You can't beat a seal to death with a cig a like..Seals like cig a likes.

(This post makes as much sense as this thread)


;)
 

p.opus

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You missed it...he EXPECTED to pay $65, he was charged nothing, not even shipping and it was 3 months out of warranty.

It's great to hear these stories, but not every customer receives complimentary out of warranty repairs.

The point I was making is that an out of warranty repair costs a ProVari owner as much as a new purchase does for me. If I run over my MVP 2 with a lawnmower, cost or replacement is $45.00 for me....159.00 for ProVari owner (plus battery)

If I need a PCB replaced on mine...$45.00. $65.00 for Provari owner.

Getting your unit repaired is a great benefit, but it's not so great if the cost of the repair exceeds the replacement cost of a comparable unit. (And yes, performance wise, the MVP is a comparable unit...)

I love how some accuse me of projecting that my MVP2 will last at least two years based on LiPo discharge cycles. but these same certain owners talk about how they are certain they will get 10 years or a lifetime of use out of their product when there is no ProVari out today that is over 4 years old.
 
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AngiBe

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It's great to hear these stories, but not every customer receives complimentary out of warranty repairs.

The point I was making is that an out of warranty repair costs a ProVari owner as much as a new purchase does for me. If I run over my MVP 2 with a lawnmower, cost or replacement is $45.00 for me....159.00 for ProVari owner (plus battery)

If I need a PCB replaced on mine...$45.00. $65.00 for Provari owner.

Getting your unit repaired is a great benefit, but it's not so great if the cost of the repair exceeds the replacement cost of a comparable unit. (And yes, performance wise, the MVP is a comparable unit...)


Ok I gotcha. Just out of curiosity, since I'm not a verified member, yet...if you were to list said MVP on the classies, how much are they going for now?
 

EddardinWinter

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Now that has some serious potential for a tattoo! ;)

I am glad you like it.

I had a guy ask me to send him the SVG file, because he was etching it on to his bike. One other guy was doing it to his ProVari with a laser.

I have not heard from either. I suspect it is much easier to render digitally than engraving on metal...but...
 
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