I have to say that I was never "confused" by vaping, because I love to tinker. However, I've had my fair share of product (mostly clearo's) that simply didn't work that well due to poor quality control. I agree that it is hard when you are bombarded with a vast array of choices, but to say this is a bad thing seems silly to me. This might not be the best example, but think of it like buying a car. If you are like me, you want a diversity in choices and prices. Yes, some cars aren't that practical, but many of those are fun. A practical car might be boring, and a fun car might be unreliable. Some are neither fun, nor reliable, and we call these lemons. It can be hard to find a car that suits your purposes, and for the right price, but that is what we have reviews for. The same goes for vaping. Find the equipment that suits your needs by looking at quality reviews. Also, just like cars, you don't have to delve into everything related to its inner workings. Many drivers have no idea what the specs of their car are, nor what they mean. But most know what oil, what fuel, and how to work the pedals. You have to enter the vaping world with the realization that they are little machines, and by definition, machines have imperfections and require a little learning to operate.
All that said, my gf's mother recently got into vaping and has absolutely no interest in fiddling with her device. She constantly has problems, and when she does she goes back to smoking. Part of the reason is that she is getting crappy knockoff hardware, but does not realize this because she is ignorant. At the same time, she can't be bothered with maintenance or research and doesn't understand what causes burnt wicks or poor performance. Actually, I'm not sure if she can taste the burnt flavor haha. I'm not sure if it is because she is intimidated or lazy, but when I try to explain things nothing gets through. The only solution I can think of is a rock solid reliable device. Even my protank burned the standard wicks within a day. User error or bad QC? I'm really not sure. But when this kind of thing happens to a novice, they tend to give up. Is this laziness or frustration? Something needs to happen, but I'm not sure what it is. Not everyone has the patience like me to maintain their devices on a regular basis.