I should have gotten the silver ProVari...

[Plumes.91]

I've gotten a similar response about the logo fading on mine almost immediately.
I even would have paid to have it re-stamped or engraved. Oh well.
After having it, with the logo faded, for so long, it has turned into a tank rather than being my trophy.
Can't really complain about that.

 

[zero7starz]

My satin black mini is on the way and now the OP has made me a little nervous. I expect wear over time but 2 days is insane. I'll likely leave it in a drawer for a week just to be sure the finish is cured.

You can also get a clear wrap from Jwraps that will protect its finish. If I get a colored one, I think I'll be doing that.
Or I'll just order silver and a colored wrap...

But I would group email them. From everyone who has a similar issue. To me, it sounds like the finish was never properly cured before it was shipped.
And that could happen in good faith just by trying to get customer orders out faster.

Good luck to the OP.

 

[Ravalstoney]

You can also get a clear wrap from Jwraps that will protect its finish. If I get a colored one, I think I'll be doing that.
Or I'll just order silver and a colored wrap...

But I would group email them. From everyone who has a similar issue. To me, it sounds like the finish was never properly cured before it was shipped.
And that could happen in good faith just by trying to get customer orders out faster.

Good luck to the OP.

I thought about that as an option, but I don't know what to expect when the wrap is removed. Will it take the finish with it? I'm about to do some looking into that.

Sent from my HTC VLE_U using Tapatalk 2

 

[Shy De]

Still no resolve on this issue?? That makes me nervous about ever spending that much money on a product from them again...mine is fine but, who knows what the next one may be like?

 

[double_aa_ron]

Still no resolve on this issue?? That makes me nervous about ever spending that much money on a product from them again...mine is fine but, who knows what the next one may be like?

Nope, not yet. I sent yet another email today. I doubt I'll hear back till Monday.

I would be happyish if they offered to send me a wrap.. I won't buy one from them though. If I am forced to buy one I'm not going to give provape money to fix their mistake.

 

[mike26038]

It shouldn't wear that quick, I have the same type of finish on guns that hasn't wore off.

 

[Soundhunter]

Ive got two minis and they are my favorites by far of all the PVs I have ... but having said that.. that answer is completely unacceptable for a device (at this price..) that has been in the field for 2 months..much less 2 weeks.. unless provape can show that this is normal wear and tear (at 2 weeks???) they need to make this right..not cool..at all Provape and you know it...

 

[Snowblind258]

Here is my black Provari I got back in January. To be fair I slide this between the passenger seat and console in my car so the cap rests on the metal rail the seat slides on. To me its just paint, the device still works fine. Doesn't really bother me at all, I payed for the devices functionality not the resilience of the finish.

 

[tnt56]

Talk to Provape. I've got a satin black that is used very often. I've never seen that before. Let em know. Their great customer service.

 

[double_aa_ron]

Update on the resolution of the problem.

Well there wasn't one.

The wrap I got I bought myself. No help from Provape at all. I guess Provape stands behind their product only when it's convenient. I wasted $20 on a paint job that I had to cover costing me even more money.

Final thoughts..
Don't spend extra to get a fancy color, but if you do get a clear wrap from Jwraps to protect it.

 

[BostonVape]

damn man.. that sucks to hear. makes you think about provari's customer service when they give you cookie-cutter answers like "I cant do anything my supervisor said no"

 

[Chimney34]

Wow! Sorry to see that issue wasn't resolved. I've had my purple 2.5 for about a month & it still looks like it did the day I received it but now ill be keeping a close eye on it. On the upside the wrap looks nice!

 

[lolhahaha]

Hmm, one of these was going to be my purchase in the next day or 2 based almost exclusively on being a superior product with superior customer service. Now that is in question so I'll probably just stick with my vmods, even though I'd like to try something that isn't a bottom feeder. I mostly drip with it as it is lol.

 

[Lowlife]

Did you ever get to speak with a supervisor? Did you call and talk to someone or just email?

Sent from my HTC One X using Tapatalk 2

 

[USinchains]

Sucks you wasted money but it looks ten times better now. I learned my lesson with coated mods back when I got the black silver bullet.

 

[jeffbarrera]

IMHO, It wouldn't really matter which color you get, just get a protective case!

 

[jpf880]

Update on the resolution of the problem.

Well there wasn't one.

The wrap I got I bought myself. No help from Provape at all. I guess Provape stands behind their product only when it's convenient. I wasted $20 on a paint job that I had to cover costing me even more money.

Final thoughts..
Don't spend extra to get a fancy color, but if you do get a clear wrap from Jwraps to protect it.

I would make a post on the Provape suppliers thread and call them to talk to somebody live. I ordered the silver just because I'm very hard on my PV, it doesn't leave my hand or my pocket except when I drop it.

 

[Koman]

It does look pretty nice!

 

[stillnotsmoking]

I agree this sucks. I thought that provape used a firearm type coating on the PVs? Should holds up longer than that! I'll be ordering a satin silver for sure now!

Sent from my DROID RAZR HD using Tapatalk 2

 

[zero7starz]

I got a silver one thanks to this thread. I'm sorry this happened and they wouldn't take care of it.