If You Don't Know Anything About Vaping, Don't Open a Vape Shop

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Completely Average

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Not everyone's looking to "cash in." A lot of these shops are being opened by former smokers who want to try to help others. They will learn.

Please tell me that you see the obvious arrogance of someone claiming they want to help others, and got into business to help others, but does not know enough to HELP OTHERS.


It's like getting mad at someone because they told you not to get plastic surgery from the unlicensed person who operates out of hotel rooms. They just want to help people too, right? But their lack of knowledge can put peoples lives in danger.


Just remember, these shop owners are RESPONSIBLE for their customers safety. If they do not know what they are doing they could put someone else's property, health, or even lives at risk. There is NO EXCUSE for allowing a potentially dangerous retailer to remain open, and quite frankly defending them is insultingly stupid.



So, before you get oh-so mad at how people treat them, ask yourself this.... Would you be willing to insure their advice and sales with your own personal money?

If not, shut up, because the truth is you know they are putting other peoples safety at risk for their own profit. If you wouldn't insure them with your own money then you don't trust them or their advice, in which case you certainly shouldn't be defending them.




Would you go to a heart surgeon that hasn't learned how to do heart surgery yet? If not, why would you buy a potentially explosive device from someone who doesn't know how they work?
 

NiNi

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Man though I wish I had. When my brother in law wanted to move from his Blu, which he hated and couldn't quite analogs with, I put him onto a Provari and a Nautilus.

It took me a couple hundred dollars before I was somewhere around there, since moved on again. I haven't touched my eGo stuff to use myself in quite a while. Although I did move to rebuildables and mechs much sooner than most.

I know exactly what you're talking about! Took me about 9 months to get into rebuilding (PT2's) and 11 to get a ProVari, then on to KFL's. The "curve" without a B & M ...........:facepalm:
 

AndriaD

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You had the same reaction I do after watching any Scott's commercial.

"Seed your lawn. Seed it!"

Sure, if you want the seed to sprout beautifully in April or May and watch it die in July because it didn't have time to grow root systems. Seed in mid-August.

ROFL!!! Or people who want to plant shrubs, especially roses, in June, or even in May. Well, if you want DEAD shrubs/roses... it gets HOT here in the summer; without roots... ? Byebye shrubs! Nice almost-knowing ya, roses!

Best rose I ever had, I planted bare-root in January... by the 1st of May, it was COVERED in roses... because it had ROOTS!

But as to the B&Ms... is it worse to go into a store like that, where you know easily 100 times more than the proprietors, or going into a store when you're a newbie, and being made to feel like a total idiot because you don't know the lingo, or even what e-juice you want because you've never bought any before? That was how I ended up stuck with some 18mg juice... I had really thought that 12mg would be about right, but they INSISTED, no no, it must be 18mg if you're just starting! Turns out even 12mg makes me nauseous if I vape it for more than an hour. So much for all their vape knowledge.

Andria
 

Fulgurant

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No problem at all.. Where'd that come from anyways? Still has no bearing on whether anybody 'must know' what a Type-A atomizer is, or that its 'the most popular product on the face of the earth'.

FWIW, I didn't know off the top of my head about Type A atomizers, either, but I believe this entire line of discussion focuses too much on the particulars. The store owners didn't just fail to recognize the specific model of clearo head; they failed to recognize the whole category to which the type A belongs. When asked about Joyetech atomizer heads, they pointed at a clearomizer display.

Anyone with the slightest understanding of the ecig market would know generally what to look for in a replaceable clearo head -- ballpark size, shape, and composition. I imagine the OP would have forgiven the couple if they had returned with a handful of different (and new!) clearo heads and asked him which he wanted, but they didn't do that. Instead, their first instinct was to bluff, and thereby to betray an astonishing lack of basic knowledge about products the sale of which they have claimed as their profession.

The fact that the store owners then attempted to sell him used heads and admitted that they'd bought those heads loosely collected in a ziplock bag, as if from the back of a truck, is mere icing on an already rich morbid-hilarity cake. The branding issue is just a distraction.

That said, the store owners do sound like nice enough people, in over their heads (no pun intended). Hopefully the embarrassment described in the OP will give them a sorely needed reality check. If they continue in ignorance, after all, it is they who stand to lose the most -- not their customers, and certainly not their competition. Call it tough love. The world's full of naive amateurs who open businesses on the (insulting) basis that they can learn on the fly how to operate in industries to which other people have devoted lifetimes. "How hard could it be?"

Some learn the answers to that question, eventually. Most go bankrupt long before they can apply that knowledge.
 

omyeyes

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I'm still having a hard time believing that a "NEW" shop would have 200 in stock. I've been to many vape shops here in Vegas and not all of them carry all products. Especially if they are "NEW." However, if I need something, they are always happy to order it for me. But then again, you get more with honey than you do with vinegar.
 

Coelli

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Please tell me that you see the obvious arrogance of someone claiming they want to help others, and got into business to help others, but does not know enough to HELP OTHERS.

Actually, I live in a small community and her shop has been directly responsible for helping dozens and dozens of people quit. I see them coming into the shop for the first time and getting a starter kit, and I see them coming back in for juice, or coils, or more equipment. I have spent many hours in the shop chatting with the owner since I started going there a few months ago. So I can say with some authority that she absolutely does know enough to help others. When she sells a Provari, she makes sure they have the right batteries. She gives them a battery case and tells them to use it and not to carry batteries in their pockets or throw them in a bag. She tells them to use the charger that came with the starter kit. She still wouldn't know a Type A atomizer if someone asked for it.

The OP was snarky, condescending, and rude right from the get-go, by his own transcription of what happened.

There's a big difference between an e-cig and heart surgery, don't you think? Straw man much?
 

DeadbeatJeff

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I'm still having a hard time believing that a "NEW" shop would have 200 in stock. I've been to many vape shops here in Vegas and not all of them carry all products. Especially if they are "NEW." However, if I need something, they are always happy to order it for me. But then again, you get more with honey than you do with vinegar.

You ever tried mixing honey and vinegar? Makes a killer dressing (add oil)
 
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Nate760

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The OP was snarky, condescending, and rude right from the get-go, by his own transcription of what happened.

So I was being rude when I patiently waited for 15 minutes to be helped, during which time neither proprietor saw fit to say "Sorry, we'll be with you as soon as we can" or even to acknowledge my existence in any way?
 

Midniteoyl

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FWIW, I didn't know off the top of my head about Type A atomizers, either, but I believe this entire line of discussion focuses too much on the particulars. The store owners didn't just fail to recognize the specific model of clearo head; they failed to recognize the whole category to which the type A belongs. When asked about Joyetech atomizer heads, they pointed at a clearomizer display.

Anyone with the slightest understanding of the ecig market would know generally what to look for in a replaceable clearo head -- ballpark size, shape, and composition. I imagine the OP would have forgiven the couple if they had returned with a handful of different (and new!) clearo heads and asked him which he wanted, but they didn't do that. Instead, their first instinct was to bluff, and thereby to betray an astonishing lack of basic knowledge about products the sale of which they have claimed as their profession.

The fact that the store owners then attempted to sell him used heads and admitted that they'd bought those heads loosely collected in a ziplock bag, as if from the back of a truck, is mere icing on an already rich morbid-hilarity cake. The branding issue is just a distraction.

That said, the store owners do sound like nice enough people, in over their heads (no pun intended). Hopefully the embarrassment described in the OP will give them a sorely needed reality check. If they continue in ignorance, after all, it is they who stand to lose the most -- not their customers, and certainly not their competition. Call it tough love. The world's full of naive amateurs who open businesses on the (insulting) basis that they can learn on the fly how to operate in industries to which other people have devoted lifetimes. "How hard could it be?"

Some learn the answers to that question, eventually. Most go bankrupt long before they can apply that knowledge.

Agreed.. they didnt know enough to know an atomizer wasnt a clearo, and they should have. This I agree with. They made the classic mistake of thinking they were one and the same. Definitely fairly new to the vaping scene.

Also agree with the apparent lack of business savy if they are buying from fly-by-nights.. I wonder if they bought someone else inventory? Someone who also didnt really know and failed..?
 

KurrptSenate

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I don't necessarily see a problem with someone behind the counter not knowing everything about a product they sell. It's much better than offering false information or at least claim to know much more than they do.

If the situation were different, and you were the owner of the store, I'm sure there are a plethora of things I could bring up to you (the imaginary store owner) that you too would know very little about. if they were local, you should have offered your knowledge to them (real owners) so they could impart that knowledge onto other people that might not know.

my local shops know much less about rebuildables and the like than I do, but I have a personal interest in those types of things. for all you know, they owners might not even vape/partake of e cigs. as long as there is a willingness to expand one's knowledge on the subject, that should really be good enough.

I think you (OP) run into the problem of coming across as arrogant when you assumed the person behind the counter should be familiar with the nomenclature of the vaping world, but you also aren't aware of their level of exposure.

if you aren't happy with their customer service, I wouldn't go back there, but it wouldn't bother me enough to post on an open forum about it either
 

Nate760

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I think you (OP) run into the problem of coming across as arrogant when you assumed the person behind the counter should be familiar with the nomenclature of the vaping world, but you also aren't aware of their level of exposure.

So you're saying it was a mistake for me to assume a vape shop owner would know the difference between an atomizer head and a clearomizer body? That's what you consider specialized nomenclature?
 

MartyZ

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Buwahahaha. This thread is full of all sorts of win.

Sent from my SCH-I605 using Tapatalk

Yep, had to grab me some popcorn for this one. To the OP, I'm sure you were frustrated and justified in the responses you gave them. However, being in the government's cross-hairs, you probably would've been the bigger man and helped out the vape community as a whole if you would've just taken a minute more of your time to educate them. Not fully, just the basics. Pay it forward if you will so our community can grow even bigger. Just my .02 man. Funny story though.
 

KurrptSenate

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assuming anything always runs the risk of causing trouble

if you goal was to find out if they carried a product, inquire about the price of said product, and potentially purchase that product from that store, I don't think you went about it in the best way

they were clearly at a different level in the vaping world which wasn't to your satisfaction, but again, would it be legitimate for someone who possessed more knowledge than yourself to conduct themselves in the same fashion?

there exists stores that someone, like yourself, coming to buy replacement heads for an atomizer would look down on. they might see your "level" much lower than their own, sort of like how you looked down on them for using a Blu ecig.
 

Midniteoyl

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I don't even know what this is supposed to mean.

double_facepalm.jpg
 
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