InnoVapor Order And Shipping concerns

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JimStanmore

Senior Member
ECF Veteran
Verified Member
Jul 29, 2009
228
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Southern NJ
I ordered from Innovapor last Thursday based on all of the comments. I was surprised that I didn't receive any type of order confirmation except for the PayPal receipt. On Saturday I got concerned and started reading all of the posts about shipping problems. I guess I got wrapped up in the deprived addict thing because I wanted to drop analogs immediately. I started emailing on Monday and Tuesday and received no response. I was about to place an order somewhere else and cancel the PayPal when several replies arrived late Tuesday from Millie, Mark and Clay with tracking numbers. However, even this morning USPS had no tracking information outside of Boise processing so I was still somewhat concerned.

To make a long story short, I am vaping at this moment with my 501! Today's mail had the package and I was up and running with my first ever vape within 10 minutes thanks to all the info from this forum. In total, I ordered late last Thursday and was vaping 8 hours shy of 7 days, even with the DefCon shipping delay.

Great job Innovapor! Especially for putting up with our rants and emails and still getting the job done. My next order is in the works.
 

AVITWeb

Super Member
ECF Veteran
Jul 14, 2009
331
1
New Jersey
I ordered from Innovapor last Thursday based on all of the comments. I was surprised that I didn't receive any type of order confirmation except for the PayPal receipt. On Saturday I got concerned and started reading all of the posts about shipping problems. I guess I got wrapped up in the deprived addict thing because I wanted to drop analogs immediately. I started emailing on Monday and Tuesday and received no response. I was about to place an order somewhere else and cancel the PayPal when several replies arrived late Tuesday from Millie, Mark and Clay with tracking numbers. However, even this morning USPS had no tracking information outside of Boise processing so I was still somewhat concerned.

To make a long story short, I am vaping at this moment with my 501! Today's mail had the package and I was up and running with my first ever vape within 10 minutes thanks to all the info from this forum. In total, I ordered late last Thursday and was vaping 8 hours shy of 7 days, even with the DefCon shipping delay.

Great job Innovapor! Especially for putting up with our rants and emails and still getting the job done. My next order is in the works.

Jim..what was your order number?
 

KrispyKrink

Full Member
Jul 31, 2009
38
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However, even this morning USPS had no tracking information outside of Boise processing so I was still somewhat concerned.
Yeah, according to Mark my order shipped on Tuesday and he gave me my tracking number. However at the USPS site the tracking number is unrecognized, with no record at all. I don't doubt them at all, but I think they need to change their shipping options. Maybe offer FedEx Super Saver or ground shipping options. USPS is really starting to get on my nerves, not just with IV but pretty much anything I order that ships USPS.
 

KrispyKrink

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Jul 31, 2009
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Did it say that it processed THROUGH the Boise facility? Because if it did, it is on its way...you will only see updates probably once a day...The next thing that should get added is the facility near you once it reaches it...I find that once Boise gets the pacage, I get it in about two days...and I am in NJ...
Nope. USPS gives me "There is no record of this item." Since Tuesday, and my mail just came with no shipment from IV which should have been here today.
 

KrispyKrink

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Jul 31, 2009
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Krispy,

What email addy are you sending your inquiries to? The support@innovapor.com is a bad address. Bounced back to me like a rubber ball.

NCC
Their gmail address. They replied on Tuesday and gave me a tracking number, but the USPS says that number doesn't exist. So, I've been trying to talk to them since yesterday morning.
 
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