I have a provari green monster 2.5. I bought it used about 6 months ago. All atomizers flash e 1 (short) even ones that work on other provari's. I'm afraid this is warrant work unless there is something I don't know. What is Provapes warranty?
Issue with Provari 2.5
- Thread starter regal55
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- th_trl_thread_readers 0
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Provape is friendly and very reasonable on repairs. contact them to see if you can fix it over the phone.
Provapes warranty is Non-transferrable. You will need to open a ticket with their customer service here: https://provape.zendesk.com/anonymous_requests/new
They will email you an RGA to fill out electronically which you include with the unit when sending it in.
Depending on what needs done to it they have a price list of repairs.
Replace Window and screws- $10.00
Replace Circuit Board - $65.00
Upgrade to V2 - $20.00
Replace plastic pushbutton - $5.00
Repairs to the circuit board - $25.00
Cleaning - $20.00
Replace top cap - $15.00
Broken Cartomizer Service - $10.00
Return shipping International ~$46.95
The above info comes from the https://provape.zendesk.com/home Knowledge base page, under the heading " Out of warranty Repairs" found towards the bottom of the page.
Hopefully you may only need a board repair or some simple thing done. Good Luck!
They will email you an RGA to fill out electronically which you include with the unit when sending it in.
Depending on what needs done to it they have a price list of repairs.
Replace Window and screws- $10.00
Replace Circuit Board - $65.00
Upgrade to V2 - $20.00
Replace plastic pushbutton - $5.00
Repairs to the circuit board - $25.00
Cleaning - $20.00
Replace top cap - $15.00
Broken Cartomizer Service - $10.00
Return shipping International ~$46.95
The above info comes from the https://provape.zendesk.com/home Knowledge base page, under the heading " Out of warranty Repairs" found towards the bottom of the page.
Hopefully you may only need a board repair or some simple thing done. Good Luck!
I'd like to replace the top cap with the P3 cap. I wonder if that is going to be a option at all.
Just wondering if you ever tried to open a ticket , as per the first link in post 4 of this thread?
https://provape.zendesk.com/entries/22420917-Standard-Service-Repair-Costs
Prices have been updated. Found this out with the last repair I had done.
Replace Window and screws- $14.00
Replace Electronic Assembly (Circuit Board / Top Cap) - $70.00
Upgrade to V2 - $20.00
Replace plastic pushbutton - $10.00
Repairs to the circuit board - $25.00
Cleaning - $20.00
Replace top cap - $15.00
Broken Cartomizer Service - $10.00
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