Janty mini fogger-2 dead atomizers

[momswann]

Hey...got a mini fogger for christmas. It was really nice. Smoked it about 2 hours...dead atomizer. Janty sent me another atomizer....got it last night. Atomizer dead within an hour...

Help!!! I can't figure out what is going on. Is it something I"m doing wrong? I'm a relatively new esmoker, but have only had atomizers die like this after long term use.

Any help appreciated.

Jamie

 

[ApOsTle51]

get janty to replace your whole set , it may be a battery problem. Im assuming of course that your keeping the cartridge wet with e-liquid nd not smoking the cart completley dry, that'll kill an atomizer rather quickly too.

 

[momswann]

No, definitely not smoking the cartridge dry. I've obsessively changed them. I think I will ask them to replace the whole kit and kaboodle...thanks.

 

[Frankie]

I sent them the whole set to sort out what exactly caused similar probled. Next week I will hopefully have some reaction. I am really curious if and how their warranty works.

 

[Smokin]

I also took advantage of the special offer on these; I have only just started using over the last week as I knew that if there were problems. I had longer than the usual 30 days to get rectified.

I have had no problems as yet but am rather anxious with all the faults that have been reported; could just be a bad batch but am wondering if these were put onto the market in somewhat of a rush for Christmas sales and not tested quite enough ?

I am also following you Frankie as it has now been sometime since you reported your problems and still no response?

I must say my initial reaction is what a nice little cig this is when working, great vapour and best of all for me it has a fantastically easy draw, I just hope it lasts a little longer than all your experiences because to be honest I find the cost for replacemt parts (along with postage) to be prohibitively high unless the warranty is honoured, and is honoured within a reasonable timeframe.

 

[momswann]

I emailed Jeff at Janty and he said he would send me out a new kit ASAP. Hopefully this one will not cause these problems, because for the few hours I had with the mini fogger, I really liked it....

 

[Frankie]

I am also following you Frankie as it has now been sometime since you reported your problems and still no response?

Yes, exactly. I am amazed at the service the Americans are receiving. I sent an e-mail on December 23, and physically sent 2 batts and 2 atts on December 27. No reply or anything yet. Seems we in Europe have a really different animal to deal with

Out of curiosity, momswann: When did you send your e-mail?

 

[momswann]

Yes, exactly. I am amazed at the service the Americans are receiving. I sent an e-mail on December 23, and physically sent 2 batts and 2 atts on December 27. No reply or anything yet. Seems we in Europe have a really different animal to deal with

Out of curiosity, momswann: When did you send your e-mail?

Frankie,

I've gotten email responses back within one day each time I've sent them. I emailed the day after xmas and got a response the next day...rec'd my new atomizer this past friday. Emailed again friday night, heard back on Saturday with the news that a new kit will be shipping asap.

 

[lordmage]

something i have noticed during the self cleaning when it get hotter let it cool and check for a hair line crack on the side of the metal casing i had to that worked but always had a nasty taste and when i compared the replacements janty sent me i saw the hair line cracks

 

[leftezi]

How is it going with the new set, is it working OK?

 

[lordmage]

for me new set is working fine i would add to use only diluted water to clean might make em last longer or everclear

 

[Cyborgasm]

Now i'm nervous! My Dura atomizer went cold after a day of use, a new one is on it's way, I hope it was just a bad atomizer!

 

[lordmage]

mine unsure batts where DOA waiting just the same

 

[JSRLKelly]

I too am curious if I'm doing something wrong here.

I ordered my Dura, still with the automatic switch, one atomizer was already cracked around the brass near the Janty logo and was too small to accept the dura carts. Jeff sent out a replacement. The same day, less than a week of ownership, and the original atomizer I received with the kit went cold. Yesterday, the replacement atomizer died as well.

Carts are kept topped off.... I'm used to dripping directly into my NPRO, so I'm fanatic about making sure I get as much vapor out of the Dura as I can. I even use a paperclip to push the cart material down into the remaining liquid to get it nice and soaked, and pull it back up to the top.

I purchased 2 replacement atomizers, but I'm concerned here about the quality of the Dura in general.

Is this a battery issue or an atomizer issue? In the discussion with Devon on another thread, some of these atomizers are showing a hairline crack in them that is causing the issue, or some of the issues, but at this point, I'm in the less than 30 day mark and debating on sending the whole kit back.

Opinions? I've been using the NPRO with the same atomizer for almost 2 months, but I did purchase a few spare atomizers from PureSmoker after having this issue, just to be safe for a backup vap machine.

 

[JSRLKelly]

I would like to state, Jeff has been AWESOME about communicating through these issues with the atomizers.

His customer service is heads and shoulders above the NPRO service I received. He's responding in no time, where the njoy folks took about a week to contact me concerning a DOA battery I had replaced.