Let me start by saying I'm a gadget guy. I truly appreciate when a product is functional and elegant in conception, design, and durability. And when a company can stand behind its product in its customer support.
Ive been through tons, and I mean an obscene variety of vaporizing devices. Like most gadgets I consider I research exhaustively online, then purchase different ones until I settle on the best. Its trial by fire.
The Janty e-Go is the one (for me). From its packaging, the sturdiness and weight, the battery life...I can go on. Everyone has their preferences. If you want a full review Im sure there are tons online. That's not what this post is about....
What I wanted to comment on is Jantys customer service. Ive gone through a few of their Jantysticks (V1 & 2), atomizers, juices, etc. Whenever I had an issue with any of their stuff, I corresponded with a guy named Ethan. He genuinely cares about what issues that arise from their products. Just to be clear, not all of their products are home-runs. But Janty cares about innovation. In my opinion, thats sets them above the rest.
Gone through a lot of vaporizers, both from the US and overseas. A LOT of flimsy, half-baked or over-clocked devices (I won't slam any specific companies...) but there have been a lot of clunkers.
Weve all tried the inexpensive (maybe if I order stuff from China, I can get lucky) route. And ended up with zero battery life or a heavy, giant, metal contraption that amounts to a storm of vape, then dies.
Every comment or suggestion I had on every Janty product has been replied to by Ethan. And genuinely inquired about what worked and what didn't.
Buy the e-Go if it sounds good to you. Overall, as a company, Id have to say Janty actually stands a foot taller above the rest. Simply because they listen to their customers and they care to innovate.
- S
Ive been through tons, and I mean an obscene variety of vaporizing devices. Like most gadgets I consider I research exhaustively online, then purchase different ones until I settle on the best. Its trial by fire.
The Janty e-Go is the one (for me). From its packaging, the sturdiness and weight, the battery life...I can go on. Everyone has their preferences. If you want a full review Im sure there are tons online. That's not what this post is about....
What I wanted to comment on is Jantys customer service. Ive gone through a few of their Jantysticks (V1 & 2), atomizers, juices, etc. Whenever I had an issue with any of their stuff, I corresponded with a guy named Ethan. He genuinely cares about what issues that arise from their products. Just to be clear, not all of their products are home-runs. But Janty cares about innovation. In my opinion, thats sets them above the rest.
Gone through a lot of vaporizers, both from the US and overseas. A LOT of flimsy, half-baked or over-clocked devices (I won't slam any specific companies...) but there have been a lot of clunkers.
Weve all tried the inexpensive (maybe if I order stuff from China, I can get lucky) route. And ended up with zero battery life or a heavy, giant, metal contraption that amounts to a storm of vape, then dies.
Every comment or suggestion I had on every Janty product has been replied to by Ethan. And genuinely inquired about what worked and what didn't.
Buy the e-Go if it sounds good to you. Overall, as a company, Id have to say Janty actually stands a foot taller above the rest. Simply because they listen to their customers and they care to innovate.
- S
