You can go to their subforum and request help there, they would be under vendors, and you can post a question. It is however, Chinese New Year, which means many outfits are closed, and you are unlikely to receive a response to your inquiry until after they reopen. It still might be worthwhile to post your question and ask for help, as it should be seen by that group once they return to business.
If you don't want to wait that long and are fairly confident that your
mod will not arrive in a timely fashion (at this point, I would be highly doubtful, you'd likely receive your setup in March, if you haven't received a shipping notice yet) you do have the option of doing a charge back. You'd probably have to order from a US vendor, however, if you want to get your gear quickly.
Best of luck,
Anna