Got it in the mail today , vaped on it and wow it hit like a freight train. First buzz i got from an ecig. I absolutely love it. Now the bitter.... Could not remove the cone from battery #2 tried everything i could think of next to a blowtorch. Scratched the cone up a bit( that can be replaced ) problem is i am out one battery because i cant get the cone off. Got this one from Liberty Flights in record time ( shipping wise ) , Left Liberty a voicemail , no response yet. They are most likely closed. I just hope that their customer service is as good as this forum raves it is. I was really disapointed and i do not in any way think it is their fault ( liberty Flights ) but i hate when i have to ship things back because there is something wrong. Anyone ever have anything similar happen to their Ego ?