Just one last post to say thank you to V4L for helping me quit smoking.
I started my journey to quit smoking with the help of V4L’s products and will be hitting my 2 year mark analog free soon. It has been great, and being a member of the forums here has given me great help and a wealth of information as I have progressed.
Most of the people here have been very kind and pretty cool to chat with, but I am afraid that I will no longer be using the forums.
Over the last 4 months, I have had to switch to a different vendor for all of my vaping equipment, mostly due to the quality issues that seem to plaque V4L, from batteries that die too quick, horrible manual buttons that seem to go bad before the battery does, to faulty cool carts and so on. V4L has always been great about making it right, and their customer service has been fantastic, but in the end I need more than just great customer service, I need a solid product as well.
I am a bit sad that in the end I have had to move on to more progressive vendors, and ones that seem to have a better handle on quality, but this is the way it works sometimes, and I have no hard feelings towards V4L.
I would offer a few suggestions on my way out, whether they fall on death ears or not.
1. Fix the battery issues, specially the manual button issues. It’s been almost 2 years and still the same issues persist. Think about offering new battery designs, would have loved to see a 650 Mah or higher batteries from you guys. I use 900 Mah’s now and they last all day and have fantastic buttons that work every time. It just so liberating to only have 1 battery to carry.
2. Fix the cart issues, from the bad threads, bad post positions, labels covering holes, missing filler and being way too easy to burn just to name a few. How about mega carts? And getting a handle on the quality issues. I use mega carts now that do not burn and hold 2 times the juice as the cool carts.
3. Cases. Still no PCC that holds the XL, and it’s been over a year and still no XL carry case that works. I know lots of design idea where posted on the forums and seem to have been generally ignored.
4.
Juices. Keep up the good work, love them and will still be buying them from you.
All in all it has been a great ride, and I once again thank V4L for showing me the path to being analog free. I hope that the company continues to move forward, gets the issues fixed and progresses in their product line. Who knows, maybe they will have me as a customer once more down the line, but right now with the way things are its time for my departure.
Happy vaping to all
Mabbo
I started my journey to quit smoking with the help of V4L’s products and will be hitting my 2 year mark analog free soon. It has been great, and being a member of the forums here has given me great help and a wealth of information as I have progressed.
Most of the people here have been very kind and pretty cool to chat with, but I am afraid that I will no longer be using the forums.
Over the last 4 months, I have had to switch to a different vendor for all of my vaping equipment, mostly due to the quality issues that seem to plaque V4L, from batteries that die too quick, horrible manual buttons that seem to go bad before the battery does, to faulty cool carts and so on. V4L has always been great about making it right, and their customer service has been fantastic, but in the end I need more than just great customer service, I need a solid product as well.
I am a bit sad that in the end I have had to move on to more progressive vendors, and ones that seem to have a better handle on quality, but this is the way it works sometimes, and I have no hard feelings towards V4L.
I would offer a few suggestions on my way out, whether they fall on death ears or not.
1. Fix the battery issues, specially the manual button issues. It’s been almost 2 years and still the same issues persist. Think about offering new battery designs, would have loved to see a 650 Mah or higher batteries from you guys. I use 900 Mah’s now and they last all day and have fantastic buttons that work every time. It just so liberating to only have 1 battery to carry.
2. Fix the cart issues, from the bad threads, bad post positions, labels covering holes, missing filler and being way too easy to burn just to name a few. How about mega carts? And getting a handle on the quality issues. I use mega carts now that do not burn and hold 2 times the juice as the cool carts.
3. Cases. Still no PCC that holds the XL, and it’s been over a year and still no XL carry case that works. I know lots of design idea where posted on the forums and seem to have been generally ignored.
4.
Juices. Keep up the good work, love them and will still be buying them from you.
All in all it has been a great ride, and I once again thank V4L for showing me the path to being analog free. I hope that the company continues to move forward, gets the issues fixed and progresses in their product line. Who knows, maybe they will have me as a customer once more down the line, but right now with the way things are its time for my departure.
Happy vaping to all
Mabbo
