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Keel Mountain Vapor ~ Greensound battery defective Defective or wrong product

Discussion in 'Reviews of Suppliers - Negative' started by charly1954, Jul 14, 2019.

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  1. charly1954

    charly1954 Super Member Verified Member ECF Veteran

    Feb 13, 2013
    Logan, Indiana
    Supplier Negative Review

    Name of retailer:
    Keel Mountain Vapor ~ Greensound battery defective​

    Date of your initial complaint to the supplier
    Apr 9, 2019​

    Method used when initiating complaint with retailer

    Ticket number (if you were issued one)

    General nature of complaint
    Defective or wrong product​

    Briefly describe your problem or issue
    The Ego II Greensound bat has a 1 yr warranty. I checked the authenticity code at Greensound site and it was a genuine GS Battery. After a few months the switch starting going haywire, it would shut down after depressing button 1-2 seconds. To turn back on sometimes I have to take the tank off to get it to turn on. This happen with all my tanks not just one. I had a Ego II prior to this one and it never did this, it lasted over a year before the switch died.

    I emailed Keel Mountain Vapor 3 times and never did get a reply. I also emailed Greensound a few times and no reply.

    It has a 1 yr warranty and both the supplier and manufactor did not honor the warranty. I'll never buy from either again.​
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