Supplier Negative Review
Name of retailer:
Legend Gadget - LegendGadget.com
Date of your initial complaint to the supplier
Sep 16, 2020
Method used when initiating complaint with retailer
Website ticket system
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
9/1/2020 - Placed order with LegendGadget.com. They never shipped my order nor had they contacted me as to why. All products ordered were showing a stock count at the time of my purchase to I assume everything was, well, in stock.
9/16/2020 - I sent a message through my account on their site asking them for an ETA for shipping my order.
9/21/2020 - they have yet to respond to my message from 9/16/2020 or ship my order that is now almost 3 weeks old.
I sent them another message tonight and stated that if I do not get a tracking # or an acceptable response to my order inquiry within 3 days I will file a paypal dispute in 3 days, and I will.
I would say steer clear of this company.
9/16/2020 - I sent a message through my account on their site asking them for an ETA for shipping my order.
9/21/2020 - they have yet to respond to my message from 9/16/2020 or ship my order that is now almost 3 weeks old.
I sent them another message tonight and stated that if I do not get a tracking # or an acceptable response to my order inquiry within 3 days I will file a paypal dispute in 3 days, and I will.
I would say steer clear of this company.