Malaysia is now on the restricted list for the time being. Nicotine products are a restricted item and because of increasing restrictions 80% of the packages from us bound to Malaysia are NO LONGER CLEARING CUSTOMS! We are receiving chargebacks because people aren't getting their products. We cannot conduct an honest business selling people goods that they are 80% NOT likely to receive and expect to retain payment.
There still is a possibility that you can get your products if they were sent to you using a forwarding company like VIAddress.com. This is a possibility and NOT a guarantee.
I'm sorry we had to come to this decision, but it was a calculated and sore felt decision and it will likely upset a lot of people, but the expectations of the Malaysian people will have no bearing on customs decision to confiscate shipments.
During this time, we hope that the Malaysian government will take the time and do the proper research necessary to come to an educated conclusion about these products rather than just relying on the convenient disposition of banning such products.
There still is a possibility that you can get your products if they were sent to you using a forwarding company like VIAddress.com. This is a possibility and NOT a guarantee.
I'm sorry we had to come to this decision, but it was a calculated and sore felt decision and it will likely upset a lot of people, but the expectations of the Malaysian people will have no bearing on customs decision to confiscate shipments.
During this time, we hope that the Malaysian government will take the time and do the proper research necessary to come to an educated conclusion about these products rather than just relying on the convenient disposition of banning such products.