Merged old sticky threads (1)

[Richie G]

Ethan...enough with the mom jokes.....seriously, they're outdated....at least they are here in the US

Ethan

>

Got that right, Ethan. Can you believe these Europeans are *still* doing Mom jokes? Whut's up wit dat? Geez.

Besides, Mik's Mom is so old that she was a waitress at The Last Supper.

 

[Mik_Janty]

Hey

I am not disputing the fact that this should not have happened. All i am saying is that we are working on it, - and while doing this im trying to help you.

I can not tell you when you can expect your money back - i have processed your request directly with my boss and he will get back to you. When this happens i cant say as he is in a different country than me: So right now he is probably sleeping.

I assure you however, that you will receive an answer from him - and that we will take care of it. Thats all i can do right now!

/Mik

 

[Thyestean]

yeah let's get going on that Baby J because if it's as good as the eGo..... oh wait. I haven't done my review yet. Nevermind

ok lol @ this thread and since it's already gone OT....

cassavetes...

 

[Mik_Janty]

WAIT how did .. this backfire.. oh noez, i didnt see that coming.

 

[Col. Gaunt]

Even though I have said it before, I feel the need to say it again.




Ethan Rocks!

 

[Bella Chic]

>

got that right, ethan. Can you believe these europeans are *still* doing mom jokes? Whut's up wit dat? Geez.

Besides, mik's mom is so old that she was a waitress at the last supper.

lmao!!!!!!!

 

[CleveR]

Thanks Mik, I will wait.

 

[Richie G]

WAIT how did .. this backfire.. oh noez, i didnt see that coming.

Once you confirmed to Ethan that it was okay to send me an eGo because I won a contest, and once I received it, was *when* it backfired. See, I only needed you for an okay. It's just taken 2 months for me to actually put the eGo down and type something. =)

I'll buy a Baby J though, if you share some new details... (obligatory steering back of thread subject)

 

[oso]

Ethan,
Hi. I just ordered an auto batt eGo set yesterday - anxiously waiting for it to come in the mail.

Did you catch my earlier post? I was wondering on the warranty... If I were to have a defective battery how tough would it be to get it replaced? I read somewhere on the "warranty" page of Janty that things needed to be in the original package in order to receive refund/exchange. How would I know if it worked if I didn't take it OUT of the package. I'm just a little confused is all.

But yeah, like I said, I'm anxiously awaiting for my eGo to arrive in the mail. I've heard so many rave reviews so far. I'm sure I'll be pleased - just wanted to learn more about the Janty warranty and what all it entails.

Thanks!

Oso

 

[Mik_Janty]

Hehehe.

Okay well.. i can tell you a little bit, but it COULD CHANGE (please keep that in mind) but as of right now, i can tell you that.............

It will feature something never seen before, which everyone will want. And no, i wont comment further on it - even if you guess ;D

 

[Aalsen]

Hi Mik_Janty

Good to hear that it is some problems with the Europe Janty store, so I know for sure Janty guys are aware of it.
I made an order a couple of days ago and I will just wait. Can you tell me if they are shipping without letting me know so that I do not have to worry not to hear anything from them?

I also have to say this is my first experience with Janty and it is a little unfortunate that Janty Europe are having problems right now, but I do trust them until otherwise approved I have ordered som e-liquid from Janty France too and I was surprised about the good and professional customer service and help I got, in the middle of the night! (2am)
Good to hear from you Mik_Janty and I am convinced that Janty is a serious and good company.
I have heard a lot about the eGo I have to say, and will go for it as soon as i get the e-liquid from Janty Europe and France.



Sincerely Aalsen

 

[Mik_Janty]

Hey Aalsen,

It can happen that items are being shipped out without you knowing it - so that could be one reason. However they _are_ so backed up over there for numerous reasons that im afraid it is a delay.

If you email me, i will make sure we include a bit of extra stuff in your order for the inconvenience!

/Mik

 

[umjim]

This {Post} From About A Week Ago & No One Got Back To Me

This is not very comforting news for me. My first ever Janty Stick will be delivered in a couple of hours

 

[Ethan_Janty]

Hey Oso,
I understand you have many questions and think it would be easier to discuss them should you need to actually return a product for replacement. The best way is to open a helpdesk ticket regarding a problem. From there I can fill you in on the warranty return process, it's actually quite simple as far as replacements go.

Ethan

 

[Aalsen]

Thank you Mik_Janty!

It seems that it all worked out and my shipment is on its way

 

[Mik_Janty]

Good to know

 

[CleveR]

Thank you Mik_Janty!
It seems that it all worked out and my shipment is on its way

I hope yours and mine troubles will be solved soon.

 

[stubear62]

Hey NatureBoy,
Your last sentence pretty much sums it up. Currently, we are unable to break 5 packs of batteries as it would throw off our stock numbers tremendously. Also, we still haven't received our silver batteries just yet; however, I agree that it would be great to be able to purchase the colors of batteries that you want! This WILL be taken into consideration and we will work to see if there is a way that we can do this in an efficient manner without distorting our inventory numbers.

Ethan

Hi Ethan,
Did you send out my battery, Bro??
On the post here..
You can do it and here is how.
Instead of having 5 pks.. Make them 3 pks instead..
What I mean is a 3 pk of the Black, Silver and White in Manual..
Then you do the same but with the Auto's and the stock will still reflect what you have and won't go bonkers..
But the main thing is HAVING A 3 PACK.. NOT a 5 Pack..
Just the sets would be as 2.. Manual and Automatic..

 

[Ethan_Janty]

Hey Jim, rest easy, I take care of my customers! I was out of the office for a week when this occurred. We have quite a plenty of these caps up in our shop, should you lose one for one reason or another, feel free to contact me Ethan@jantyusa.com

Ethan

 

[awf40]

Ahhh u are a tease mik hehe.. My money is burning a hole in my pocket waiting to buy this....