How is it possible to have internet service one day and not the next?!? One of the unanswerable questions of the universe, I suspect, much like what truly is the purpose of life?
Yknow, Diana, that's an question on my mind:
Scenario:
I called corporate headquarters at Comcast because my internet service has been sporadic, and customer service has been useless. A real nice technical guy came out on Tuesday. Everything he checked was fine. Everything was working great when he got here.
.......Until.......
The minute the Comcast guy left it went down again. I had to reset everything. One computer still couldn't connect to wifi, so I had to reset it back to scratch, start over from square one as if there were no freaking two-week old Arris TG862G gateway.
The Comcast guy was really cool though. He explained that the infrastructure in this country is privately owned. It is old. Not good. Whether I use AT&T or Comcast, it will be the same. He told me that in countries where the government owns the infrastructure, it is state of the art.
I'm just going to wait until the suit at Corporate calls me to see how things went.