Mini PCC Cgarging Post broke

[wilydodger]

Was trying to charge some batteries in my mini PCC and noticed that it wouldn't charge any of them.

I quickly figured out that the battery was not making contact with the non-springloaded charging post. I figured that I could just wedge the battery ina little better, but anytime I put even a little pit of pressure on the post it would slide farther back into the case.

I put my finger on it to see what was up, and it just slid all he back to the base of the casing without any resistance at all. Has anyone else had this happen to them?

Can't say that I'm well pleased about this. It's less than a month old. I'm lucky I have a usb charger, otherwise I would be totally out of luck...

 

[Frick]

The posts are a bit fragile. Mine haven't broken in three month's use, but the middle post is a bit sticky, and doesn't pop in and out as easily as it used to.

Contact CS. They should warranty it if it's only a month old.

 

[TheBaldEagle]

Hey Wily,

Please send it back to us at Bloog & we'll send you a new one. Sorry for the inconvenience!

Would you prefer us to pick up the return shipping or would you prefer to select a free (5) pack of carts for the inconvenience? Pls advise.

 

[starsong]

Now that's what I call good customer service. Thanks Mike.

 

[popeye79]

Hey Wily,

Please send it back to us at Bloog & we'll send you a new one. Sorry for the inconvenience!

Would you prefer us to pick up the return shipping or would you prefer to select a free (5) pack of carts for the inconvenience? Pls advise.

Now THAT's quality customer service!

See everyone, Mike's a good guy.

 

[MoonDance]

Bloog has always made things right for me if I had a question or an issue. No surprise there.

 

[analog]

the battery was not making contact with the non-springloaded charging post.

emphasis mine
Does this mean that one of your posts was never springloaded, or that it was but isn't now?

 

[wilydodger]

I could always use extra cartos. I guess i would rather have that than return shipping. Thank you for the offer. Your customer service has been getting much better lately.

Should I just drop a not in the return envelope saying that you offered the cartos?

Vanilla 24mg would be nice to try...