I bought 21st century from a gas station with no research. It worked for a while then I back slid. I later found V-2 at the smoke shop I bought my smokes from. I did research on them this time and all I seen on reviews was how great the product was and the customer service was A+. One lady even filmed her conversation with a service rep. So I bought. 10 days later is where my trouble started. From the 10-18 day mark V-2's product failed in every way they could in my eyes aside from burning my house down and killing my family (thanks to me).
4 battery's failed, 10 factory loaded carts in a row where not doing a thing. Then a burnt up charger that was so hot to the touch I had to use a towel to unplug it. So all that failure in 8 days. I called v-2 and did the online chat every time in the hopes that I would find someone that was all about customer service like everyone was boasting about. None. If u buy from a store u are treated like your the AID'S virus, plain and simple. Lots of ways to argue about that but here is more of what I was put threw cause they would not help. V-2 said the store where I bought from would help me. The store did not help me. They where just as bad and flat out would not return or exchange. So I contacted V-2 again. I said "if its a rule that they have to help and they dont, then what"? Nothing. I had to find another store. They just so happened to be over 2 hours round trip. Do that 3 times in 8 days and see how happy u feel. The third time was the last time and I just got my money back. I was lucky that store helped at all.
I spent $23 and bought another express 21st century kit. I have had that stuff since day one. Not only did it last more then 10 days its working great now that I finally have it all worked out with the rite juice. Today is the first day I have sat a ecig down and was happy in over a month. Grey hair has not came into sight just yet but give it a month or two and it will im sure of it. I have still kept away from the killer cigs, but at what expense? No thanks V-2
4 battery's failed, 10 factory loaded carts in a row where not doing a thing. Then a burnt up charger that was so hot to the touch I had to use a towel to unplug it. So all that failure in 8 days. I called v-2 and did the online chat every time in the hopes that I would find someone that was all about customer service like everyone was boasting about. None. If u buy from a store u are treated like your the AID'S virus, plain and simple. Lots of ways to argue about that but here is more of what I was put threw cause they would not help. V-2 said the store where I bought from would help me. The store did not help me. They where just as bad and flat out would not return or exchange. So I contacted V-2 again. I said "if its a rule that they have to help and they dont, then what"? Nothing. I had to find another store. They just so happened to be over 2 hours round trip. Do that 3 times in 8 days and see how happy u feel. The third time was the last time and I just got my money back. I was lucky that store helped at all.
I spent $23 and bought another express 21st century kit. I have had that stuff since day one. Not only did it last more then 10 days its working great now that I finally have it all worked out with the rite juice. Today is the first day I have sat a ecig down and was happy in over a month. Grey hair has not came into sight just yet but give it a month or two and it will im sure of it. I have still kept away from the killer cigs, but at what expense? No thanks V-2
