Supplier Negative Review
Name of retailer:
My vapor store
Date of your initial complaint to the supplier
Jun 6, 2016
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
Last month I pre-ordered a dropbox 160 through breazy when mvs started selling them for over a week I decided I'd waited long enough and cancelled my order with them and went to my vapor store. I ordered a dripbox on Sunday and just now when I got home from work I found nothing outside my mailbox, this was odd cause a dropbox 160 could never fit in my mailbox. Turns out they sent a much cheaper kbox 160 instead. Their site has no way to immediately contact them but does say I will be responsible to pay for return shipping on their mistakes. Makes perfect sense seeing as how its my fault for ordering from a company who cares so little about customer service that they expect the customer to foot the bill for their mistakes. I'm so let down it's unreal. I worked hard for the money I spent with my vapor store and breazy to be conned into a pre-order by breezy and then sent a much cheaper item by mvs than the one I said for. I used to like mvs, but this just makes me want to not only not shop there but to persuade others not to aswell.
