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MyVape: "Hiding in a bunker in North Texas"*?

Discussion in 'MyVape' started by Zorg, Jul 11, 2018.

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  1. Zorg

    Zorg Full Member

    'Prairie dogged' up real quick to charge my card?
    PD1A.jpg Yep.

    Answered my questions? nada

    Responded to multiple emails? nada

    Refunded card for un-shipped goods? nada

    Issued RMA? nada

    Responded to post on MyVape's ECF page? nada

    Responded to ECF PM? nada

    'Prairie dogged' back into bunker with my money?
    pd50~02.jpg yaya

    Am I asking my card company to reverse charges? Y'absolutel-ya

    Should be removed from ECF vendors list? oh hell ya.

    ok, already. so I'm done now (except maybe to re-suggest the last point to ECF).




    *To quote 'Woody55'
     
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  2. woody55

    woody55 Vaping Master ECF Veteran

    Jul 25, 2011
    Zorg, I have been off here for over 6 months due to health problems and dealing with the death of my wife a year ago. I will check and see what I can find out. I haven't received any notices on help desk but we have had problems with it ever since change to MyVape and setup new desk services.
     
    • Like Like x 1
  3. Zorg

    Zorg Full Member

    Reply to Woody55
    (re order#
    1164583)

    Woody,
    I sent at least 4 detailed requests to <Daniel@MyVape.com>, as well as MyVape's 'Help Desk'/'Support Team' using both MyVape's online form and standard email. I received the automated email from 'Support Team’ each time.

    After more than a week with no reply whatsoever, I then tried to communicate with MyVape via two posts on your ECF page.

    So it seems a bit of a stretch to think that this matter has remained unknown to everyone at MyVape, notwithstanding help desk issues.

    However, in brief, the primary issues (among others) with Order# 1164583 (placed June 14) are as follows:

    NOT AS ORDERED:
    "Genuine Kanger Evod 900mah Kit Complete - Black" (gv-KangerEVODCOMPLETEKit-BLACK $26.95)

    RECEIVED INSTEAD:
    450mAh Evod-Clone "Smoking Revolution" kit (a knock-off brand), color - Red (not black).

    ARRIVED BROKEN:
    Two "Haka Twist 1500mah Variable Twist Dial 3.2v to 4.8v - Rainbow" batteries (gv-Haka1500Twist-Rainbow) $14.95 each.
    On one battery, VV dial is disengaged and spins like a top. On the other, the 'activation button' is totally recessed and therefore, non-'pressable'.

    NOT AS ORDERED:
    gv-RainbowStainless-DripTipTWR-56 $4.50
    gv-ProTank2&GlassRepTube-PURPLE $2.65

    If you still feel that you cannot locate and require further documentation about this, I could dig it all out and resend.

    But frankly, trying to establish Any communication with your company to resolve this has been very time & energy consuming for well over a month now and given MyVape's performance (or lack thereof) thus far, I am reluctant to invest any more.

    So I have begun the process of reversing the charges on my card.

    If you want to try to resolve this matter (to my satisfaction), I will consider it but I am doubtful; MyVape doesn't even offer customers a phone# to call and I am Not going to spend another 4—5 weeks on this.
    you can PM me if you want
    ~ Zorg
     
  4. somdcomputerguy

    somdcomputerguy vaper dedicato Verified Member ECF Veteran

    Supporting member
    Dec 3, 2014
    Rupert, West Virginia
    My condolences to you and your wife's family. I hope your health problems aren't serious and you get well.
     
    • Agree Agree x 1
  5. woody55

    woody55 Vaping Master ECF Veteran

    Jul 25, 2011
    thanks computerguy. I am just getting over heartattack.
     
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  6. sdennislee

    sdennislee Ultra Member Verified Member ECF Veteran

    Supporting member
    Nov 23, 2012
    Alaska
    Cut your loses, reverse the cc charges and find a more reliable vendor.
     
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