I think DVe is the one that answered the phone and when I said I had some questions on their juices, he, whoever it was, rather rudely said "well I'm with a customer right now, here talk to Jim about your questions..."
And then Jim got on, was nice, admitted he didn't do the mixing but was pretty sure none of their juices were extracted as stated in my previous post. But, like I said he wasn't certain, but also felt no need to find out or put me in touch with anyone that could confirm this either.
Wasn't a very good experience overall, so it's a damn good thing I like their juice so much.
I can only imagine they were slammed or with a possible problem customer because I have had nothing but great communications with Dave -- that's why I mentioned him in my second post of my "Message to eliquid Vendors Thread...." I am aware that not all experiences are going to be the same between different customers, and sometimes not even the same with the same customer, but either which way, I still believe VR is a stand-up vendor. Hell, who knows of another vendor that will let you return juice if you dislike it? <---------That ISH is crazy!