I have some new hardware and looking forward to trying these out. Glad he is back on track.
Just got a PM from Clay, he plans to be back to normal processing times by mid week, if so they'll open the site back up. He thanks you all for being patient and understanding.
I want to ask you guys a question about steeping. Does anyone take the caps of their NETs during their steeping process?
I just got an email saying my order shipped
Hello to all, I deeply regret my absence and illness for the past few weeks. Some of you may already know, but I had to have surgery and was in the hospital for a while. I am sincerely sorry for this affecting your orders being shipped in a reasonable timeframe. We started getting orders out last Thursday and expect another day or two to get the backlog down enough to reopen the site. We had to temporarily shut the site down so we didn't keep taking orders and creating an even bigger mess and more unhappy customers. I anticipate the site reopening no later than Friday.
Thank you all for your kind words and support, and especially for your EXTREME patience with us during this time. As I ship out orders and try to catch up on the email inquiries, please be on the lookout for updates in your email, here on the forum, etc. and don't hesitate to pm me here as well.
Thanks again,
Clay Packard
President
Naturally-Extracted-tobacco, LLC
Hello to all, I deeply regret my absence and illness for the past few weeks. Some of you may already know, but I had to have surgery and was in the hospital for a while. I am sincerely sorry for this affecting your orders being shipped in a reasonable timeframe. We started getting orders out last Thursday and expect another day or two to get the backlog down enough to reopen the site. We had to temporarily shut the site down so we didn't keep taking orders and creating an even bigger mess and more unhappy customers. I anticipate the site reopening no later than Friday.
Thank you all for your kind words and support, and especially for your EXTREME patience with us during this time. As I ship out orders and try to catch up on the email inquiries, please be on the lookout for updates in your email, here on the forum, etc. and don't hesitate to pm me here as well.
Thanks again,
Clay Packard
President
Naturally-Extracted-Tobacco, LLC
Hello to all, I deeply regret my absence and illness for the past few weeks. Some of you may already know, but I had to have surgery and was in the hospital for a while. I am sincerely sorry for this affecting your orders being shipped in a reasonable timeframe. We started getting orders out last Thursday and expect another day or two to get the backlog down enough to reopen the site. We had to temporarily shut the site down so we didn't keep taking orders and creating an even bigger mess and more unhappy customers. I anticipate the site reopening no later than Friday.
Thank you all for your kind words and support, and especially for your EXTREME patience with us during this time. As I ship out orders and try to catch up on the email inquiries, please be on the lookout for updates in your email, here on the forum, etc. and don't hesitate to pm me here as well.
Thanks again,
Clay Packard
President
Naturally-Extracted-Tobacco, LLC
I want to ask you guys a question about steeping. Does anyone take the caps of their NETs during their steeping process?
Hello to all, I deeply regret my absence and illness for the past few weeks. Some of you may already know, but I had to have surgery and was in the hospital for a while. I am sincerely sorry for this affecting your orders being shipped in a reasonable timeframe. We started getting orders out last Thursday and expect another day or two to get the backlog down enough to reopen the site. We had to temporarily shut the site down so we didn't keep taking orders and creating an even bigger mess and more unhappy customers. I anticipate the site reopening no later than Friday.
Thank you all for your kind words and support, and especially for your EXTREME patience with us during this time. As I ship out orders and try to catch up on the email inquiries, please be on the lookout for updates in your email, here on the forum, etc. and don't hesitate to pm me here as well.
Thanks again,
Clay Packard
President
Naturally-Extracted-Tobacco, LLC