Naturally extracted tobacco LLC Defective or wrong product

[Cynophobe]

Supplier Negative Review​

Name of retailer:

Naturally extracted tobacco LLC​

Date of your initial complaint to the supplier

Jul 9, 2018​

Method used when initiating complaint with retailer

Email​

Ticket number (if you were issued one)

​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue

I bought an extract sampler pack @ USD$25 [Vial Size:5 mL x 3 extract sampler pack size] 2 of which smell as though they are off. Like stinking wet socks smell, mmmmm.
I contacted N.E.T 3 times about this, and once before I ordered on their gouging on shipping costs to Australia and getting it lowered with a cheaper option. I was polite and concise but have not heard back from them at all! Disappointed and feel ripped off really.​