New Aegis Legend flickering

[toneman2121]

How to Fix Screen Flickering
There are several steps you can take to reduce or even eliminate screen flickering, one of which is to raise the refresh rate of your LCD. Refresh rate refers to the number of times an image is refreshed each second. If an LCD has a low refresh rate, images will update more slowly on screen. And between these updates, the LCD may show white or black frames, resulting in screen flickering. By raising your LCD’s refresh rate, images will update more quickly so that screen flickering isn’t a problem.

i think the problem with the screen has to do with the refresh rate as described above or a possible loose connection to the screen.

 

[Punk In Drublic]

˄ Is correct. But these screens come with a locked refresh rate. Falling out of that refresh rate means a problem

@fiddleshe – you have a defective screen. You can change, charge your batteries until you are blue in the face, you are not going to correct the screen. It is possible the connection to the screen is the culprit, but taking apart you device to investigate can void your warranty and any chance of getting a replacement. Regardless, it is still a defect and should be replaced.

RMA = Return Merchandise Authorization. Contact the retailer where you purchased the device, they will lead you through the correct processes. There is also a Geekvape USA Service center on the Geekvape site under support. I would contact them

 

[bombastinator]

I am not unwilling to break out my second device. Nobody asked.
Secondly I dont have a clue what an RMA is.
Third the batteries are brand new Samsung 30Q from IMR. What else do you want to know?
Tomorrow I will find my multimeter.

-RMA Return merchandise authorization - Wikipedia is a manufacturer level as opposed to vendor level return. Generally a product needs to be defective.
-Either a multimeter or the other mod could be used to test the battery quality
-as suspected battery model and vendor doesn’t help. No reason there should be a problem there.

 

[bombastinator]

Ok I tested the batteries out with the multimeter. The new ones. One checks out at 4.07 and the other at 4.09 v.

That ends the possibility of a battery fault. They’re producing power. Bad manufacturing rises to higher likelyhood. Now I’m wondering if maybe the mod is a counterfeit. That happens too. It’s an older model of a very popular mod. Prime candidate. Still got the box it came in?

 

[Punk In Drublic]

These devices have a minimum voltage operating range. This is separate from the min cut off voltage that the device will allow you to vape. If your vape cut off is 3.2 volts (as an example), its min voltage operating range is below that. If the batteries meet the min voltage requirements, the device will turn on. If the batteries do not meet the min requirements, the device will not turn on. The screen falls within the min operating range.

Also keep in mind the batteries are not connected to the screen. A controller, or microprocessor controls the needed voltage to the screen. Any failure in voltage delivery to this controller, the device shuts off.

 

[Ricky Vapes]

I had this exact same problem with my ageis legend and just put up with it until it finally broke after a year down at the battery door and I just decided to go with a single 21700 jackaroo mod for my work mod. Haven’t had that problem wth that mod. I also have a mini ageis which works great it doesn’t flicker but the battery doesn’t last me half a work day doing construction.

 

[GOMuniEsq]

Everybody who has responded so far is a forum member, not a Geekvape employee. It's very uncommon to hear of problems with the Aegis line of mods since the manufacturer prides itself on quality construction and thorough QA testing. Are you sure that thing is authentic? What did you pay? Not many people would buy two $75 mods.

Use this page to check the hologram and enter the verification scratch code: Authentication

 

[bombastinator]

Everybody who has responded so far is a forum member, not a Geekvape employee. It's very uncommon to hear of problems with the Aegis line of mods since the manufacturer prides itself on quality construction and thorough QA testing. Are you sure that thing is authentic? What did you pay? Not many people would buy two $75 mods.

Use this page to check the hologram and enter the verification scratch code: Authentication

This is the second or third instance I’ve seen here of people buying new devices that had problems though. It could be either a counterfeit issue or a manufacturing issue. Either way GeekVape stands to lose its reputation if the problem is not addressed somehow. What made the ageis line so popular was proven durability. It may (or may not be) that this durability is beginning to be adulterated in some fashion or other.

 

[Punk In Drublic]

This is the second or third instance I’ve seen here of people buying new devices that had problems though. It could be either a counterfeit issue or a manufacturing issue. Either way GeekVape stands to lose its reputation if the problem is not addressed somehow. What made the ageis line so popular was proven durability. It may (or may not be) that this durability is beginning to be adulterated in some fashion or other.

Bit far fetched. An acceptable failure rate for electronics is 10 to 15%. What is unknown is Geekvape, most notably the Aegis Legend’s actual failure rate. The device has been on the market for well over a year with sales in what I will assume in the millions. It has been one of the most popular devices in the industry as of late. With that many on the market, it is only rational that we hear of failures. That does not mean failure rate has increased. It’s a numbers game!

 

[bombastinator]

Bit far fetched. An acceptable failure rate for electronics is 10 to 15%.

Acceptable to who? Certainly not American consumers. that IMHO is incredibly high. Like missing decimal point too high. Almost SMOK level high. Maybe that is their problem. At that level factory testing needs to be implemented. A failure rate like that needs to be quartered at least if possible.

What is unknown is Geekvape, most notably the Aegis Legend’s actual failure rate. The device has been on the market for well over a year with sales in what I will assume in the millions. It has been one of the most popular devices in the industry as of late. With that many on the market, it is only rational that we hear of failures.

True

That does not mean failure rate has increased. It’s a numbers game!

I’m not saying it has. Someone should check though. I suspect personally that counterfeiting is the more likely culprit. Either way though only GeekVape can do anything about it and it is in their interest to do so.

 

[GOMuniEsq]

the second or third instance I’ve seen here

A handful of unconfirmed reports is not enough to draw any conclusions, and certainly not worth tarnishing Geekvape's fine reputation. You make a mountain out of a molehill.

Now SMOK—when there's a new post every day about one breaking down prematurely or becoming a hazard—that's significant enough to trash an image over.

You may now refute me and have the last word in your usual drawn out, pedantic way.

An acceptable failure rate for electronics is 10 to 15%.

That's a bit too high for my liking.

 

[Punk In Drublic]

Acceptable to who? Certainly not American consumers. that IMHO is incredibly high. Like missing decimal point too high. Almost SMOK level high. Maybe that is their problem. At that level factory testing needs to be implemented. A failure rate like that needs to be quartered at least if possible.

True

I’m not saying it has. Someone should check though. I suspect personally that counterfeiting is the more likely culprit. Either way though only GeekVape can do anything about it and it is in their interest to do so.

Let me elaborate. Common industry acceptable failure rates. That does not mean each and every electronics manufacture has a failure rate that high.

As for Smok – not defending the product but only Smok knows their failure rate. A company that manufactures millions of products can be perceived by the public as one with a high failure rate simply due to their numbers. A 10% failure rate is the same, regardless if 10k were made vs 100mil – but we are more likely going to hear, therefore draw an opinion over the higher number that was produced simple due to public exposure.

Electronics are composed of hundreds/thousands of components, each with their own accepted failure rate. Every component is not QC tested – this would sky rocket the cost of manufacturing. OEM’s of said components, test singles out of batches and employ an accepted failure rate. OLED TV screens fetch for higher costs over their LED/LCD counterparts. This is not just due to just the technology used, but due to the fact once OLED scales to a certain size, it employs a higher failure rate – much higher than industry standards, therefore QC is stricter, more thorough and driving the cost up.

Out of all the components needed to make a regulated board for a vape device, the screen probably has one of the highest failure rates.

 

[Punk In Drublic]

A handful of unconfirmed reports is not enough to draw any conclusions, and certainly not worth tarnishing Geekvape's fine reputation.

Agree

That's a bit too high for my liking.

You wrote that comment on a device that may have a failure rate between 10 and 25%

 

[GOMuniEsq]

You wrote that comment on a device that may have a failure rate between 10 and 25%

I'd p/m you for clarification but you have it disabled.

 

[Punk In Drublic]

I'd p/m you for clarification but you have it disabled.

Just opened a conversation

 

[fiddleshe]

Still got the box it came in?

Yep

 

[fiddleshe]

Use this page to check the hologram and enter the verification scratch code: Authentication

Its authentic

 

[GOMuniEsq]

Its authentic

Then yes, you got a bad one. My screen has never flickered regardless of battery level or anything. Your retailer should exchange it if you bought it recently. Failing that, open a support ticket with Geekvape.

 

[fiddleshe]

Then yes, you got a bad one. My screen has never flickered regardless of battery level or anything. Your retailer should exchange it if you bought it recently. Failing that, open a support ticket with Geekvape.

Thanks I appreciate it.

 

[bombastinator]

A handful of unconfirmed reports is not enough to draw any conclusions, and certainly not worth tarnishing Geekvape's fine reputation.

that’s all we can ever get here though. I’m not even tarnishing it. I only stated what I stated. I’ve seen a couple of these now. Everything I said is true as far as I know it. It’s not conclusive and I said as much. This whole “tarnishing fine reputation” thing is laughable. You do more to do that with your disturbingly overactive defense than I did or possibly even could.

You make a mountain out of a molehill.

it is a molehill I agree. All I said is GeekVape might want to look at it in case there is the tip of a mountain underneath so if there is a problem they can nip it in the bud. I’m trying to be HELPFUL to GeekVape. I did not say that it’s obvious that they DO have a problem, I’m saying evidence is starting to appear that they MIGHT, and they may want to look into it. Maybe they already have. There was a video below that sort of seemed to imply it might just be a software issue that already has a solution. It lacked any description though. What those steps might or might not be are their business. In this case literally.

Now SMOK—when there's a new post every day about one breaking down prematurely or becoming a hazard—that's significant enough to trash an image over.

so “trash a company I don’t approve of to your hearts content but stay away from MINE!”

Bite me. I’m sick of your threats. I’ll talk about what I see.

Actually it’s not every day someone writes in here with an obvious SMOK mod problem. Not even every week. It’s often a couple times a week or more though. Occasionally more than once a day. It’s too much IMHO. Many times more than the number of GeekVape problems I’ve seen.
I’ve seen more just-out-of-the-box GeekVape problems in the last few months than I saw previous to that though. It was very near zero. Does it signify that there is some sort of issue? Maybe, maybe not. The previous “most problems I’ve seen outside of SMOK” was wismec for a while. They were all about the 510 connector on a couple of models. They basically disappeared though. GeekVape still has fewer screen problems than wismec did 510 problems when they were having them. I’m just saying this isn’t the first one that has been posted here. Maybe GeekVape should take a look. Wismec had a great reputation too for a while. Their issue was that they had a bad design. We know that the legend design does not have those problems. There were a ton of them sold and they held up like tanks. Now, later a couple of DOAs appear. It’s out of character for the model so it causes interest.

You may now refute me and have the last word in your usual drawn out, pedantic way.

OK. I think you defend stuff too hard to be considered objective. That “fine reputation” thing was particularly suspicious. You speak like a manufacturer not a user.

Pedantic I’ll take. It’s a character flaw.