new ego not working

[GPC2012]

An Igo twist when turned on flashes quickly about 15 times but doesn't work. flashes with clearo on or off. This is for a friend/

 

[Kent C]

An Igo twist when turned on flashes quickly about 15 times but doesn't work. flashes with clearo on or off. This is for a friend/

Lots of flashes usually means charging. If fully charged then I'd return it.