Just got my EGO Green Life at 4 today. Took me a couple of hours to make it work right. First you are going to haft to clean the atty's and the tanks they are filled with plenty of primer. I had to alcohol dip and dry them thourghly. Take the clear plastic tips off both sides of the tank and wash. Remove the packing from the fill side, it's the poly fill. Throw it out, the poly fill that is. Now go to the kitchen cabinet and grab a tea bag. Cut the string off and empty the tea out of the bag. Tear a piece of the tea bag off about the size of a nickel. See the hole were the old packing was in the plastic insert? Take the tea bag and a paper clip and shove the nickel size peice of tea bag through the hole. Leave a little sticking out on the atty side. Most of the tea bag will end up on the inside of the tank. Now fill your fresh cleaned tank with your fluid. Screw the atty on the battery leave the tank off. Dry burn the atty for a couple seconds a few times. Do not let the atty glow any darker then the light orange. Put a couple of drops in the atty and attach your tank, you should feel it click when pushing down. Start vaping after 3 or 4 vapes mine started working like a charm!