New supplier of E-cigs and supplies From Massachusetts

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Hi Everyone,

My name is Kevin and I have recently opened a brand new website store. I am located in Massachusetts and have been vaping since June 2, 2009. I am proof positive you can give up those nasty "analog" butts as I have not had ONE since then!! Please check out my webstie at www.vipervapes.com. I believe my prices are very competetive and customer service is my number one goal!!
I started vaping by getting "porked" at the mall. The positive thing is it set me on the right track and I have saved so much money and feel so much better. I hope to create a website that is more than just sales so please feel free to email with any questions in regards to the website or vaping in general. I look forward to hearing from all.
I hope to expand my product line as my business continues to grow so any suggestions would be greatly appreciated.
I am starting off with a 10% Holiday discount and also offer a 15% discount on everything on your first order. Just use coupon code 1sttime. I also offer free 1st class shipping on orders $50 and over.

:) Thanks alot and keep on vaping !!!:)


www.vipervapes.com
 

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Hi everyone,

I would love to hear some feedback (negative and positive) about my website and hope you all will take a look at my website www.vipervapes.com.
I just want to remind everyone that I have a sale going on now on most of my stock and also offer a 15% discount on your first order. Plus FREE 1st class shipping on order $50.00 and over.
If you decide to visit the site and decide not to order from me if you could let me know why it would be a great help. I am brand new and still trying to learn my way in the E-Cig business world and the best way to learn is through all of you.

Thanks so much

Kevin:2cool:
 

moseng

Senior Member
ECF Veteran
Verified Member
Oct 15, 2010
131
34
Hi Kevin,

Congrats on opening your store.

Since you did ask... The site itself is fine but as I'm sure you are aware the selection is somewhat limited. Maybe add some LR atomizers, cartomizers and other kits besides just the 510. Also, a few more juices would be cool! Basically stuff people need to replenish. I was looking for cartomizers for example so when I found them I threw in some juices and such just because! :)
 

spacekitty

Krazee Kat Laydee & Guru-X2.5
ECF Veteran
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Aug 3, 2010
25,990
34,722
SoCal, USA
Just got back from your site, and here are a few things that I noticed:

1. Nice looking site, easy to navigate. But I would stay away from saying anything that even comes close to sounding like e-cigs can help people stop smoking!! You are treading on very shaky ground there...
2. You should have smaller bottles of juice as well, nobody is going to buy 50ml of something they haven't tried, no matter HOW good the price is...
3. You need to have a better description of the starter kit; color of batts, what kind, etc.
4. Selling only Blue batts is a downside... and you do not carry the matching blue attys.
5. The boxes you show in the pics for the carts are misleading... they say "Atomized Cartridges" and are the same ones that my Boge cartomizers come in!!
6. You should have a wall charger available for sale, too, or at least an AC/USB wall adapter...

There was another new supplier here recently who not only asked for feedback, but help in redesigning his site, and held a contest while doing it... LOL!!
We all understand that it is hard starting out and that you cannot have the stock yet to please everyone!!

I wish you all the best in your new business!!! :vapor:
 
Thanks for the great feedback so far.



1) Kitty I'm not sure where you got the impression that I said stop smoking as I have never meant for that impression. I'm trying to advertise the money you save switching from conventional cigareetes to E-cig's but if you found a specific place please let me know so I can change it. Also I know this sounds dumb but I hyperlinked my website next to the banner. Is it possible to put it on the banner so you click on the banner and it takes you to my site?

2) I know my supply is limited. The problem is knowing what your customer wants without overloading stock. The problem is ECF customers tend to be much more savy than your new customer who is trying vaping for the first time. Trying to keep it simple without overwhelming them with choices....

3) If I was to offer more products what do you suggest for different kits to supply?? Do people find the e-Go a popular brand??

Once again I appreciate all of your feedback as you are the most important marketing tool I could ever have. If anyone out there is interested in helping me with enhancing my site I am open to listening and paying of course:)
 

spacekitty

Krazee Kat Laydee & Guru-X2.5
ECF Veteran
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Aug 3, 2010
25,990
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SoCal, USA
This is the part in your "About us" that bothered me:
I do not smoke ANY conventional cigarettes and have not since June 2, 2009, SO it is possible to eliminate conventional cigarettes !!!
Most of the sites clearly state that they (e-cigs) are NOT a smoking cessation device, and also have a "Do not enter if under 18" warning on the home page... in light of all of the problems going on with the FDA right now, it might not be a bad idea to have that on your site as well... :?: just some sort of disclaimer.
 
Hi everyone,

I wanted to thank you for your feedback and revamped my website. I added more explanations for products as suggested and updated some pictures to correspond correctly. I am in contact with my supplier to expand my product line soon. I am in the beginning stages now and it hard to store all kinds of liquid and supplies.
If anyone would like to let me know what they think is the most popular or best working disposable and electronic cigarette I would be happy to add them to my website. If you send people to my website I would be happy to offer you a discount on my already low prices. Just shoot me an email. kevin@vipervapes.com My goal is to have premium customer service and satisfaction.
Right now we are having a 15% holiday sale along with a 10% first purchase discount. Just use coupon code 1sttime on your 1st purchase and receive 10% of everything. Free 1st class shipping on purchases $50 and over. :p

Thanks

Kevin
 

Godzilla

Unregistered Supplier
ECF Veteran
Sep 3, 2010
2,624
1,024
Northern California
www.foxyboxmods.com
Kevin,

Welcome to ECF, and best wishes on your business.

If you have to ask the question "are ego's popular" you need to spend A LOT more time scouring this site learning about your customer. Many of them are here, and many more will find you once they join ECF. And yes, Ego must be one of the most popular with 6+ hour batteries, that work with all 510 parts.

Also, do a search for feedback on the Blu. I would never buy one based on what I read here.

Cheers
 

pm2006

Vaping Master
ECF Veteran
Verified Member
Jan 24, 2010
3,538
100
S.E. Michigan
Hi Kevin I visited your site and it looks good but probably still needs the "over 18 to enter" thing. Unfortunately, your lack of juice choices will probably be a detriment. Also, 510 attys can be found all over for $5. 510 batteries are also priced quite low now that many people have moved to Ego's.

It is hard getting started and I do wish you luck.
 

GMoney

Super Member
ECF Veteran
Verified Member
Feb 12, 2011
585
354
MA
Hi Kevin! I live close by - I wish you luck in your business!

The site is looking good. I will leave it to others more experienced to suggest products - but I would suggest at least more info such as e-liquid - is it PG or VG or a blend? Also, some choices and maybe sample sizes - it makes it much easier to start gaining customers and then "word of mouth"

I re-iterate what others have said - add the "over 18 to enter" and add "not approved by the FDA as a smoking cessation device" you can still say that anecdotaly people have stated it has helped them quit.

You should do some more basic SEO onsite and off. Also, if you really want to succeed you should become active in the community and become known for offering something better or at least different than your competitors.

I hope you have tremendous success in your business! I just "stocked up on" everything I need for a bit, but I will throw some business your way in the future.

Good Luck!
 

pineappledan

Super Member
ECF Veteran
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Feb 20, 2011
774
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Dartmouth
hey congrats on your store! I'll keep an eye on it for when your selection expands. sometimes when you ask for criticism you get a little more than planned, but I assure you your website will take off over time. The ego t is very popular but the 510 is still very common for a beginner. the disposables are a good way to get your foot in the door but eventually they're gonna want bigger and bolder choices. good to see a site for m.......s, by m.......s lol.
 
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