I'm on vacation and want my Lavatube so bad
Yes we will replace the few ss vtubes that got Chrome top caps. Please just contact our support team. As we said earlier, please do not use destructive method to check it is ss or not. You can tell by comparing the colors between the top cap and the body. The chrome top cap has a subtle bluish color.They said that some of the top caps may have been mixed up, some folks got true stainless and others chrome plated copper. Which probably also means that some that got chrome tubes ended up with SS tops. I think they said they are going to try to correct the error, and get those with the wrong caps the proper ones. I however WOULD NOT recommend scratching them to find out if it is chrome or SS, just get it under good light and see if it has a blueish tint (chrome) or a yellowish tint (SS). I don't know how Apollo will feel about replacing caps that have been intentionally damaged.
Yes we will replace the few ss vtubes that got Chrome top caps. Please just contact our support team. As we said earlier, please do not use destructive method to check it is ss or not. You can tell by comparing the colors between the top cap and the body. The chrome top cap has a subtle bluish color.
We will replace the whole unit because we do not have spare top caps.
For those who scratched the top caps, yes we can still replace the whole unit for you but you need to pay for the top cap. We have not decided the price yet.
OK- That's weird, but what if they scratched (w/dremmel) the top, body and bottom. Will you still swap the entire thing out?We will replace the whole unit because we do not have spare top caps.
For those who scratched the top caps, yes we can still replace the whole unit for you but you need to pay for the top cap. We have not decided the price yet.
Wouldn't it make more sense to just have some top caps made instead of eating the whole mod?
Just confirming that the next batch of SS tubes has the original electronics and not any of the newer version 1.5 or 2 or whatever in them.
was the kit supposed to come wtih 2 batteries or just 1?
I broke down and ordered one of the 'new' version LT today. I know Apollo is doing their best, but I am not sure enough that they will be able to get it to me before I climb on the plane. Plus how bad can it be to have 2 LTs?
KJ
So. Hoping this week?
Here is the DHL tracking # for usa shipment: 7743256662. We should receive it in next few days, and ship out all backorders by end of this week or early next week.
It is amazing to see how fast it is to ship from China to UK. The shipment to our uk office was posted on the same day as our USA shipment, but is already in UK now. Here is our uk shipment tracking #: 7743256264. We should be able to ship out all our EU backorders this week.