Sunny818, I was planning on waiting a few days before contacting ya'll but since you're pretty active on here this afternoon... Any information on SS buttons that are super tough to get to fire ? I originally thought mine was DOA because the button is so hard. It works know that I learned how hard to push it but it's 5:30 pm and my thumb is actually sore from using this thing. I'm not some dainty little creature either... more like a shaved ape. I have a tendency to crush fragile electronics and preform other brutish feats by accident. I just can't imagine this being normal. If it is, I've got to hand over my man-card and get myself a new pink eGo.