A buddy of mine emailed njoy recently relative to them discontinuing flavors. Below is the email sent and response received:
Sent: Friday, December 11, 2009 3:30 AM
To: Amy Linert
Subject: njoy to Discontinue Flavors, Takes Additional Steps to Prevent
Underage Electronic Cigarette Use
Dear Amy,
Haven't smokers been harassed enough? I have finally found something that allows me to stop inhaling combustibles into my lungs and now you take away my flavors? How dare you!
If you do this I will do my best not to purchase or sell your product. I am
an adult (50 years) and like ONLY non tobacco flavors.
This is just wrong. I wish companies had some balls and stood against the
nanny-state and fought for what they believed in. Stop taking choices away from legitimate customers.
From: Amy Linert [mailto:Amy.Linert@mcmurry.com]
Sent: Monday, December 14, 2009 4:51 PM
To: XXXXX
Subject: RE: NJOY to Discontinue Flavors, Takes Additional Steps to Prevent
Underage Electronic Cigarette Use
XXXXX, thank you for your note. We actually agree with your opinion about
flavors, about adults being given the ability to choose what's best for
them, and that someone needs to stand up for the industry and the consumers it serves.
In fact, no company has done more on these fronts than NJOY. We were the first to bring electronic smoking devices to the US public, we were the
impetus behind setting up the industry's association, we are leading the way on the science on electronic smoking products, and we are on the frontlines of the related legal and political proceedings in an effort to ensure that electronic smoking products stay on the market in the US.
We didn't make our decision about flavors without great consideration, the
most important one being the importance of finding a place that will allow
electronic cigarettes to stay on the market. Sometimes compromises are
necessary to achieve longer-term gains. Please don't lose faith, because we
sure haven't, and we will continue being the leader in the industry, a
responsibility which includes taking feedback to heart from people like
yourself.
Amy Linert
Sent: Friday, December 11, 2009 3:30 AM
To: Amy Linert
Subject: njoy to Discontinue Flavors, Takes Additional Steps to Prevent
Underage Electronic Cigarette Use
Dear Amy,
Haven't smokers been harassed enough? I have finally found something that allows me to stop inhaling combustibles into my lungs and now you take away my flavors? How dare you!
If you do this I will do my best not to purchase or sell your product. I am
an adult (50 years) and like ONLY non tobacco flavors.
This is just wrong. I wish companies had some balls and stood against the
nanny-state and fought for what they believed in. Stop taking choices away from legitimate customers.
From: Amy Linert [mailto:Amy.Linert@mcmurry.com]
Sent: Monday, December 14, 2009 4:51 PM
To: XXXXX
Subject: RE: NJOY to Discontinue Flavors, Takes Additional Steps to Prevent
Underage Electronic Cigarette Use
XXXXX, thank you for your note. We actually agree with your opinion about
flavors, about adults being given the ability to choose what's best for
them, and that someone needs to stand up for the industry and the consumers it serves.
In fact, no company has done more on these fronts than NJOY. We were the first to bring electronic smoking devices to the US public, we were the
impetus behind setting up the industry's association, we are leading the way on the science on electronic smoking products, and we are on the frontlines of the related legal and political proceedings in an effort to ensure that electronic smoking products stay on the market in the US.
We didn't make our decision about flavors without great consideration, the
most important one being the importance of finding a place that will allow
electronic cigarettes to stay on the market. Sometimes compromises are
necessary to achieve longer-term gains. Please don't lose faith, because we
sure haven't, and we will continue being the leader in the industry, a
responsibility which includes taking feedback to heart from people like
yourself.
Amy Linert