Not receiving email notifications for threads and pms

[bikergirl1908]

Since Sunday, I have not been receiving the email notifications that I have private messages. I also am not receiving the email notifications for the threads that I am subscribed to. I checked all of my settings and the proper boxes are still checked to enable the email notification function but the notifications aren't coming.

Please advise.

Thanks.

 

[AngusATAT]

The first step would be to ensure that the email address listed in your UserCP is correct. I'd also check your spam folder to see if they are getting chucked in there.

 

[bikergirl1908]

Hey Angus,

My email address hasn't changed and it's the same one that I signed up with back in August. I did double check my settings and nothing has changed and everything was fine up until a few days ago. Similarly, there are no emails in my junk folder from the forum.

Ready for step two.

 

[Elendil]

Are you getting other email and only missing those from ECF?

 

[bikergirl1908]

Yes, Elendil. That is correct. I check email more than I am on the forum and my notifications would always let me know that I have a pm or that a thread I've subscribed to has been updated. I get all my other email, just no notifications from the forum. I still get the screen pop up notification if I'm already on the forum, but not the email notifications.

 

[seven]

same with me i do not recieve any notification from any of my subscibed thread and pms recieved. I never looked into it anymore because i thought it was a known issue and not working yet.

 

[Elendil]

I get my notification emails.

Try this. Change the setting to NOT get the email and then log off. Then log back on and change it back to receive email notification.

Let me know...........

 

[seven]

I get my notification emails.

Try this. Change the setting to NOT get the email and then log off. Then log back on and change it back to receive email notification.

Let me know...........

Elendil,

Nope not working. I unchecked the following items:

Receive Email from Administrators
Receive Email from Other Members
Receive Friendship Request Email
Enable Private Messaging

and in the Default Thread Subscription Mode i chose "Do not Subscribe"

I Logged off and logged back in put everything back as you said. Then I sent 2 test pm's to myself, but still no email notification. I checked my email listed under settings and its correct.

 

[Elendil]

OK seven. Thanks.

We'll look into it.

 

[seven]

Thanks!!!!!

 

[bikergirl1908]

I get my notification emails.

Try this. Change the setting to NOT get the email and then log off. Then log back on and change it back to receive email notification.

Let me know...........

Took your suggestion, changed the setting, logged off and then reapplied the setting and then sent pm to myself. Still no email notification received.

 

[Overlord]

Same here, no emails at all

 

[CaptJay]

FYI when I initially applied here, I used my 'everyday' email addy but I never got a reply though the site said I was registered and to wait for conf email with link (to complete registration and be able to sign in). It never came. Waited 2 days lol
So, I registered again (different username obviously) I used my 'mostly for spam' email addy and it went through in minutes - confirmation link n all. I don't have any spam filters on the everyday email so I have no idea what happened.

 

[AngusATAT]

FYI when I initially applied here, I used my 'everyday' email addy but I never got a reply though the site said I was registered and to wait for conf email with link (to complete registration and be able to sign in). It never came. Waited 2 days lol
So, I registered again (different username obviously) I used my 'mostly for spam' email addy and it went through in minutes - confirmation link n all. I don't have any spam filters on the everyday email so I have no idea what happened.

Some email providers are overly zealous when it comes to blocking what it believes is spam. I know we have big issues with att.net and sbcglobal (and the ones they own), and will have to jump through a lot of hoops to get that cleared up.

Bikergirl, weve checked the email logs, and the email that has been sent to you shows as being delivered. You may want to get with the ones who provide your email service and inquire why you aren't getting them.

 

[Lightgeoduck]

could you post that one more time Angus?

EDIT: I see the correction

 

[AngusATAT]

could you post that one more time Angus?

EDIT: I see the correction

Heh, yeah, not really sure what happened there. I looked up and it had posted 4 times.

 

[Lightgeoduck]

hehe... its all good,,,, nice to have the power of correction

 

[AngusATAT]

hehe... its all good,,,, nice to have the power of correction

It would be better if I was fast enough so I could edit before certain ducks see my boo-boos.

 

[seven]

thanks. it is now working. I sent myself a test pm and recieved an email notification and i have an sbcglobal.net email.

thanks,
seven

 

[rolygate]

Please run through the procedures listed here:

Fixing email and browser issues