Your problem could stem from many different causes.
Could contact:
Local B&M vapeshop (Visit)/someone who knows what their doing -----Might be simple.
Vendor who sold it ---see if they will repair or replace or advise (any authorized distributor).
Manufacturer contact ---see if they will repair or replace or advise.
Definitely worth a look at: The ECF Troubleshooting Guide - Revision 3
If the mod works as long as the battery is charged, I would say the USB port on the mod is screwed. Just buy a charger.
However, you can try this...
Take the battery out, plug in the USB for a minute or so. Then remove the USB, replace the battery and plug the USB back in to see if it charges the battery.
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