not at all, but like you said it came out while cleaning, you know its on the mouth peace so you should be aware of it as you clean, keep your finger on it so you dont lose it, blaming the carto for something you can be aware of is kind of weird to me, its like saying i lost my mouth peace becuase its small, i know its small so i place it where i wont lose it, i know the silicone ring can slide off so i hold it in place when i clean the mouth peace, i dont see any fault with the products silicone ring, instead i think you are responsible to be careful not to lose it, the same applies for anything. there are parts that can come off, many items have this, so its the users responsibility to be aware of that so that you dont lose the peace.
and trust me im not being defensive at all, im just trying to explain that if you see there is a silicone ring there then you should be aware of that and then take action as to not lose it.
when we dropped the sapphire some people had a issue with the tiny plug inside that seals the unit under the mouth peace, we had those made a blue color to help people not loose them, i never saw a issue with them but had them changed to appease everyone, but to me it was as simple as, I SEE that its used to hold the juice in so i will be aware of that when using the unit and be careful where i place it when i refill, i dont consider it a design flaw, i consider it part of how the unit works, so like i said im not trying to school you guys or that im telling you your not making sense, i get what your saying but the system is designed that way so to simply be aware of that and then it shouldnt be a issue.
old filler cartos have a silicone ring under the mouth peace, i didnt think it was a flaw, i just took it as that is a silicone ring needed under the mouth peace, do you get what im trying to convey.
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