Order Inquiry Thread

[none]

I am not sure if this is the right place to post this question, I did send you a email at aromaejuice.com
but have not received a reply,

Will you be selling internationally when you get you lab up and running and producing more?

Thanks.

 

[radiokaos]

I am not sure if this is the right place to post this question, I did send you a email at aromaejuice.com
but have not received a reply,

Will you be selling internationally when you get you lab up and running and producing more?

Thanks.

Once we are in full swing international sales will be included.


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[warlike36]

I have sent a PM and also used your "Contact Us" form on your site. Haven't heard anything back..... All I get from tracking is

The U.S. Postal Service was electronically notified by the shipper on January 31, 2012 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Order # Invoice ID: 0000004045

Order Date: Sun, Jan 29, 2012 19:20:40

This is the last place I want to ask, but I tried other ways and haven't heard a word.

Was really excited to try this too.

 

[radiokaos]

I have sent a PM and also used your "Contact Us" form on your site. Haven't heard anything back..... All I get from tracking is

The U.S. Postal Service was electronically notified by the shipper on January 31, 2012 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Order # Invoice ID: 0000004045

Order Date: Sun, Jan 29, 2012 19:20:40

This is the last place I want to ask, but I tried other ways and haven't heard a word.

Was really excited to try this too.

I will forward this info to Chris. I have been out of town the last few days and I have limited email. I will also call u in a couple of minutes as well.

If its ok with I would like to move these last two post to my customer service thread. We get a large volume of calls and emails daily and it's sometime difficult to keep up. Chris is my cohort and takes care of issues if I drop the ball.

Her email address is Chris-at-Aromaejuice.com

Replace -at- with @


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[warlike36]

For some reason I cant edit my above post.

Jerry and I have spoke (Thanks for the call Jerry) and what a guy !!

Pkg. was lost in space, another on the way. Again thank you Jerry !!

 

[vaptamist]

Hmmm... My package says the same thing ;(

 

[idahohermit]

My package too. Order #0000004048. I only have two days worth of WTA left.

 

[MikeE3]

Hmmm... My package says the same thing ;(

Me too, (tracking#9405511201080897795885 for order#0000004043) this was the status on the USPS site (not stamps.com). I know USPS does do real-time tracking like, UPS & Fed-Ex, but I'd expect it to at least say it was received. hmmm?

Your Item's Status
The U.S. Postal Service was electronically notified by the shipper on January 31, 2012 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

I'll hope it's in the mail tomorrow, that would be ~4 days from AZ to PA.

 

[vaptamist]

No problem, I think it's a USPS issue not yours.

 

[radiokaos]

Hey Gang,

Let make this thread for any questions you may have about a current order.

If you wish you can also call us at 480-442-1730 for additional information.

 

[MikeE3]

No problem, I think it's a USPS issue not yours.

Me too - I'll give it another day at least.

 

[Stubby]

I ordered last weekend and just received it today (Saturday). USPS seems a bit slow but it got here in good order. I gave up on trying to track through USPS as the information is minimal at best. Nothing like the tracking with UPS.

 

[snork]

Yeah, for some reason (especially from AZ) the tracking sucks. Up until last night tracking only showed "notification". But I got my package today.

 

[idahohermit]

Got mine today too. :::Happy Dance::: That was tooooo close.

 

[radiokaos]

I think stamps.com might be the issue. I have a lot of order to go over but will do email and follow up calls to ensure you received and if you are happy.




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[vaptamist]

Got my package earlier today. Tracking still said it wasnt even in transit yet.

 

[radiokaos]

I"m glad to see reports on recipt of goods. It looks like Stamps.com might be the issue but I will have to dig into this on Monday. If you have any issues with your orders please send me a PM or call.

I'm playing catch up and it may take up some time to return your calls or emails.

 

[JustMeAgain]

My order (#0000004047) shows the same info as the earlier posts - stamps.com says electronic notification received on 1/30/12 (Tracking #9405511201080897776075) and there have been no updates since. It also says that est. delivery is 1 - 3 days.

What is the deal with stamps.com? Everything I've ever ordered from any company that uses them never updates and seems to take much longer to arrive.

 

[JustMeAgain]

oops duplicate post

 

[radiokaos]

My order (#0000004047) shows the same info as the earlier posts - stamps.com says electronic notification received on 1/30/12 (Tracking #9405511201080897776075) and there have been no updates since. It also says that est. delivery is 1 - 3 days.

What is the deal with stamps.com? Everything I've ever ordered from any company that uses them never updates and seems to take much longer to arrive.

I don't know but I'm looking into other alternatives right now. Might have to go back to USPS, or even a private carrier.