Order Query

[womblebat]

Hiya Di and happy new year

just a quick question about my eastmall order

it is saying delivered ZHONGSHAN and signed for by LiYu, is this standard procedure for eastmall?

cheers

 

[Davidyang]

Hiya Di and happy new year

just a quick question about my eastmall order

it is saying delivered ZHONGSHAN and signed for by LiYu, is this standard procedure for eastmall?

cheers

Hi,

Sorry for the trouble, this means order has been checked by customs, and we will reship one to you tomorrow Chinese time. Please send an email to support@eastmall.net . thanks

Cheers
David Yang

 

[womblebat]

Hi,

Sorry for the trouble, this means order has been checked by customs, and we will reship one to you tomorrow Chinese time. Please send an email to support@eastmall.net . thanks

Cheers
David Yang

Thanks David, can i give you the order number here? away from a computer for a while, i'm doing this via phone

order number is #7068

many thanks

 

[Technobob]

Hi David

Is this normal? I've never seen this with any orders from China it may explain why my order has not landed in Canadian customs yet.

2009-12-25..11:43:00 GUANGZHOU.Handed over to Customs..
2009-12-25..21:48:00 GUANGZHOU.Released from Customs.
2009-12-25..22:18:00 GUANGZHOU.Despatch from Sorting Center..

 

[bikergirl1908]

Hey David,

I sent you an email (through the forum) about my order....it was placed on December 30, 2009. Order #7191.

Thanks in advance for your response.

 

[womblebat]

Thanks David, can i give you the order number here? away from a computer for a while, i'm doing this via phone

order number is #7068

many thanks

Never mind i found an internet cafe' email sent